Change Manager – Johannesburg Metro – Onsite – 12 Month Contract

Location

Gauteng, Johannesburg Metro, Johannesburg

Job Type

Contract – Full-Time

Primary Industry

Banking and Finance

Secondary Industry

Banking and Finance

Job Summary

The Change Manager leads and oversees change initiatives within the organisation, ensuring smooth transitions and adoption of new processes, systems, and behaviours. This role works onsite in Johannesburg and supports banking and finance-related projects by managing stakeholder engagement, communication, and training activities. The position requires a strategic thinker with strong leadership and communication skills who can manage complex change programmes within a fast-paced financial services environment.

Key Responsibilities

• Develop and implement change management strategies and plans aligned with business objectives and project requirements.
• Lead stakeholder analysis and engagement to build understanding, commitment, and adoption of change initiatives.
• Design and execute communication plans to effectively convey change impacts, benefits, and timelines to all relevant audiences.
• Identify and manage resistance, providing support and guidance to ensure successful change adoption.
• Collaborate with project teams, business units, and senior management to integrate change activities with project delivery.
• Develop and deliver training programmes and materials to equip employees with the necessary skills and knowledge.
• Monitor and report on change progress, adoption metrics, and feedback to inform continuous improvement.
• Ensure compliance with organisational policies, regulatory requirements, and governance standards throughout change initiatives.
• Facilitate workshops, meetings, and forums to foster engagement and address concerns related to change.
• Support the development of change capability within the organisation by sharing best practises and lessons learned.

Required Qualifications

• Relevant tertiary qualification in Business, Management, or a related discipline.
• Formal certification or training in change management methodologies (e.g. Prosci, APMG, or equivalent) is highly desirable.

Education

• Bachelor’s degree or equivalent qualification in a relevant field.

Experience

• Minimum of five years’ experience in change management, preferably within the banking or financial services sector.
• Proven track record of successfully managing complex change programmes involving multiple stakeholders.
• Experience working onsite within dynamic and regulated environments.
• Demonstrated ability to lead cross-functional teams and influence at all organisational levels.

Knowledge and Skills

• Strong understanding of change management principles, tools, and techniques.
• Excellent communication and interpersonal skills, including facilitation and presentation.
• Ability to analyse and interpret data to inform change strategies.
• Competent in project management practises and tools.
• Proficient in using digital communication platforms and MS Office suite.
• Highly organised with the ability to prioritise and manage multiple tasks simultaneously.
• Resilient and adaptable, capable of working under pressure and managing ambiguity.

Preferred Qualifications

• Postgraduate qualification in Change Management, Organisational Development, or Business Administration.
• Experience with specific banking systems or regulatory frameworks relevant to South Africa.
• Knowledge of Agile or other project delivery methodologies.