Job Description
About the Role
The E Commerce Coordinator (on-line Division) role at our luxury African Fashion Brand is an exciting opportunity to join a dynamic team and contribute to the success of our online store. As the face of our e-commerce platform, you will be responsible for ensuring a seamless and luxurious digital experience for customers.
Key Responsibilities
- Upload and update all product listings with accurate descriptions, images, pricing, and specifications, ensuring all content is brand-aligned and optimized for SEO.
- Conduct regular site checks to ensure functionality, correct pricing, and optimal visual presentation of all products.
- Manage new collection and product launches on the e-commerce platform, ensuring alignment with physical store launches and marketing campaigns.
- Process customer orders accurately and efficiently through the order management system.
- Collaborate with the warehouse/logistics team to ensure timely order fulfilment and shipment, monitoring inventory levels to prevent stock-outs.
- Manage the returns and exchange process, coordinating with customer service to ensure smooth experience.
- Coordinate website content with email, social media, and paid media messaging to ensure a consistent brand experience.
- Assist in planning, designing, and distributing customer newsletters and email campaigns.
- Use data and customer insights to monitor product performance and suggest improvements to the online experience.
Requirements
- Bachelor’s degree in related field
- Proven experience in e-commerce coordination, online retail, or content management, ideally within the fashion or luxury goods sector
- Strong attention to detail and accuracy, with excellent organizational and time-management skills
- Proficiency in e-commerce platforms (e.g. Shopify, Salesforce Commerce Cloud) and Ms Office Suite, especially Excel
- Strong written and verbal communication skills
- A proactive problem-solving aptitude and the ability to work both independently and as part of a collaborative team
Qualifications
No specific qualifications mentioned.
Salary & Benefits
Salary information not provided.
Note: As per the original job description, no salary information was provided. Therefore, I have skipped this section entirely.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Gauteng
In Gauteng, the IT and computing industry is a significant contributor to the province’s economy, with a steady demand for skilled professionals. Typically, this field is characterized by rapid technological advancements, innovative projects, and a high level of job satisfaction among employees. Generally, career prospects in this sector are strong, with a range of opportunities available across various industries.
Salaries for IT and computing professionals in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While it is common to see salaries ranging from R400 000 to R1,200 000 per annum, these figures are only a general guideline and actual salaries may differ significantly. For instance, senior executives or technical leads with extensive experience may command higher salaries, while entry-level positions may start at lower levels.
Common skills required for IT and computing roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, and experience with agile development methodologies. Additionally, understanding of data analysis and interpretation, cybersecurity principles, and IT project management are often essential. Familiarity with popular software applications, such as Microsoft Office 365 or Google Workspace, is also beneficial.
The financial services sector, technology industry, manufacturing sector, and government departments are among the common industries that employ IT and computing professionals in Gauteng. These sectors require a range of skills and expertise, from data analysis to network administration, making them attractive options for career development.
For those seeking a career in IT and computing, there are numerous opportunities for professional growth and development. Typically, career progression involves moving into senior roles or specialized positions, such as technical lead, solutions architect, or data scientist. Opportunities for further education and training, such as certifications or postgraduate studies, can also enhance job prospects. Generally, a strong understanding of industry trends, networking, and continuous learning are essential for success in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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