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Johannesburg: E-commerce Operations Learner posted by The Skills Mine

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Job Description

Requirements:

  • A Degree/National Diploma/Higher Certificate/NQF Level 5 in E-commerce, Online Marketing, Digital Media, Business, or a related field
  • South African citizen based in Johannesburg
  • Strong computer literacy, with proficiency in Google Workspace
  • Familiarity with e-commerce platforms such as Shopify (advantageous)
  • Interest in online retail operations and understanding of the commercial importance of e-commerce

Responsibilities:

  • Assist with daily operations
  • Provide customer service support and assist with order tracking and follow-ups
  • Learn and support foundational e-commerce processes, transitioning into more advanced responsibilities over time
  • Support digital merchandising activities, including new product listings, listing enhancements, and ongoing maintenance
  • Use e-store check tools and take action on identified improvement areas
  • Collaborate with the online team to ensure smooth day-to-day operations
  • Contribute to the growth, efficiency, and overall performance of both e-commerce platforms



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