Johannesburg: Executive Assistant posted by WAXIT Franchise Holdings
Posted on 2025-07-15 00:00:00
| Employer | WAXIT Franchise Holdings |
|---|---|
| Category | Beauty |
| Location | Gauteng / Johannesburg |
Job Summary
Location: WAXIT Head Office (Fourways)
Reports To: CEO & COO
JOB SUMMARY
As an Executive Assistant at WAXIT, you will provide high-level administrative and operational support to our CEO and COO. You will be responsible for managing schedules, coordinating meetings, handling communications and assisting with special projects. The ideal candidate is detail-oriented and thrives in a fast-paced environment. The candidate must be able to drive and work overtime as the demand/functions of the company require to meet deadlines and deliverables.
KEY RESPONSIBILITIES
Calendar & Schedule Management
- Organise and maintain the Executives schedule, including meetings, appointments, and travel arrangements
- Proactively prioritise and adjust schedules based on business needs
Administrative Support
- Prepare reports, presentations, and documents for internal and external meetings
- Maintain and organise confidential records and documents
- Conduct research and compile data for decision-making
- New franchisee/finance applications/new store pipelines
- Lease administration (landlords and shopping centres)
Communication & Correspondence
- Act as a key point of contact for internal and external stakeholders
- Draft and manage professional correspondence, emails and business documents
- Screen calls and manage inquiries with professionalism
Meeting & Event Coordination
- Arrange and coordinate meetings, ensuring all necessary materials and logistics are prepared
- Take minutes, track action items and follow up as needed
- Plan and manage company events, conferences, and team gatherings
Travel & Expense Management
- Arrange domestic and international travel, including flights, accommodations, and itineraries
- Process expense reports and ensure timely reimbursements
HeadStart (Salon Management Software)
- Liaison with their stakeholders
- Coordination of wax recipes
- Updating promotions and pricing
Project & Office Management
- Assist in new store development projects and business initiatives to support company growth
- Maintain office systems, records, and supplies. Including office maintenance and equipment
- WAXIT Training Academy
- Support internal operations to enhance overall efficiency
Personal
- Assist with personal chores/collections/entertainment/gifting
Invoicing & other administration:
- Franchise fee invoicing
- Credit notes
- Franchise communication and follow up as required
QUALIFICATIONS & EXPERIENCE
- Bachelors degree in Business Administration or a related field (preferred)
- 6+ years of experience in a similar role
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace
- Excellent organisational and time-management skills
- Excellent verbal and written communication skills with the ability to interact at all levels
- High level of discretion, professionalism, and attention to detail
- Ability to manage multiple priorities and work independently in a fast-paced environment
- Proactive, problem-solving mindset
WORKING CONDITIONS
Available for after-hours support
Travel to new sites and existing
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