Johannesburg: Head of Central Sales & Telesales posted by Global Recruitment

March 11, 2026 Jobs in Central Johannesburg

Global Recruitment

Gauteng

Other IT/Computer

Job Description

About the Role

We are looking for a senior sales leader to design, build, and lead a new central sales function. This role will initially oversee a telesales-driven team, converting inbound and channel-generated leads, and will progressively evolve into a digitally enabled customer acquisition engine.

Key Responsibilities

Build and lead the central sales team, including telesales and digital sales roles
Design and implement sales processes, scripts, quality standards, and KPIs
Drive lead conversion from multiple channels: employer partnerships, market activations, QR campaigns, and digital platforms
Ensure excellent customer support throughout the application journey
Define and implement CRM, lead management, and workflow systems
Establish performance metrics and incentive structures aligned with business goals
Develop a roadmap to evolve from a telesales-heavy model to a digital-first, automated customer acquisition process
Collaborate cross-functionally with Product, Marketing, Operations, and Analytics

Requirements

8+ years leading high-volume centralized sales operations, preferably in financial services, fintech, telecoms, or similar
Proven experience building sales functions from scratch or leading major sales transformations
Strong understanding of telesales operations, digital sales, CRM, and customer journey design
Experience with performance-based remuneration and incentive structures
Advantage: exposure to consumer credit, lending, regulated environments, or multi-channel acquisition campaigns

Qualifications

Formal education/certifications (Bachelor’s, LLB, Matric, etc.) not mentioned in the original description.

Salary & Benefits

Salary information not mentioned in the original description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

View Job Plettenberg Bay: Head Chef (Busy Restaurant) - Plettenberg Bay posted by HotelJobs

About Other IT/Computer Jobs in Gauteng

The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.

In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.

To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.

Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

View Job Johannesburg: Financial Manager posted by Edgexec (Pty) Ltd

Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.

This information provides general career guidance. Actual salaries and requirements vary by employer.

GO APPLY NOW

Safe & secure application process