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Johannesburg: Intermediate Travel Designer

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Job Description

About the Role

As an Intermediate Travel Designer in Johannesburg, you will be responsible for delivering exceptional service to agents and guests, while curating bespoke journeys that reflect their preferences and brand standards. You will work closely with Sales and Operations teams to build trust-based relationships, identify upselling opportunities, and ensure seamless execution of itineraries.

Key Responsibilities

  • Deliver prompt, professional, and solution-oriented service to agents and guests.
  • Communicate proactively and with clarity.
  • Curate bespoke journeys reflecting guest preferences and brand standards.
  • Identify upselling opportunities to enhance guest experiences.
  • Build trust-based relationships and understand agent preferences.
  • Collaborate with Sales and Operations teams.
  • Quote accurately and timeously, maintain meticulous booking files, and ensure seamless execution of itineraries.
  • Work closely with Operations Specialists to ensure a high-quality guest experience and manage all booking logistics.
  • Optimise bed nights and margins, track financial performance, and ensure revenues are secured.
  • Stay current on camps and experiences across Southern & East Africa.

Requirements

  • Grade 12 Tertiary qualification in Travel & Tourism or Hospitality.
  • At least 23 years of experience in an Intermediate Travel Design or Reservations role.
  • Proven experience in itinerary planning, customer service, and sales.
  • Familiarity with TourPlan and Microsoft Office.
  • Exceptional attention to detail and strong communication skills (English required, European languages advantageous).
  • Organisational skills and ability to upsell and personalise travel experiences.

Qualifications

  • None specified.

Salary & Benefits

  • Not mentioned in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Catering / hospitality Jobs in Gauteng

In the Gauteng region, the catering and hospitality industry is a thriving sector that employs a diverse range of professionals. Typically, job seekers can expect to find a mix of entry-level and experienced roles in this field, with common positions including chefs, waiters, event coordinators, and hotel management staff. Generally, the demand for skilled workers in this industry remains strong, driven by the growing tourism and events sectors in South Africa.

In terms of salary expectations, it’s difficult to provide a precise figure due to variations caused by factors such as experience, company size, and industry sector. However, broad ranges can be provided. Typically, entry-level positions within catering and hospitality may fall within the range of R20 000 to R40 000 per annum, while experienced roles can command salaries ranging from R60 000 to R120 000 or more, depending on the specific requirements of the position.

Common skills required for careers in catering and hospitality include excellent communication and interpersonal skills, attention to detail, and the ability to work under pressure. Other essential skills include basic knowledge of food preparation and presentation, customer service skills, and experience with event management software. In addition, many employers place a high value on staff certification, such as a Food Safety Certificate or Hospitality Diploma.

The catering and hospitality industry is diverse and encompasses various sectors, including the financial services sector, technology industry, manufacturing sector, and more. Many companies within these industries require skilled workers to manage their catering and event needs. Commonly, roles are found in urban areas such as Johannesburg and Pretoria, where there is a high concentration of businesses and events.

For those seeking to advance in their careers within this field, opportunities for professional development exist throughout the industry. Typically, career progression can be achieved through experience, training, and certification. Many employers offer internal training programs or sponsorship for further education, which can provide a competitive edge in the job market. Overall, catering and hospitality professionals can expect to find rewarding and challenging roles within this dynamic sector, with opportunities for growth and development throughout their careers.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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