Job Description
At CallForce, we are dedicated to creating a positive, collaborative, and engaging workplace. We believe that our HR professionals are instrumental in achieving this vision. If you’re passionate about HR, eager to make a difference, and excited to be part of a team that values your contributions, we want to hear from you!
Our Ideal candidate would have experience with Human Resources functions within the BPO sector, including recruitment, onboarding, training, employee relations, and compliance.
Key Responsibilities:
Recruitment and Staffing:
- Collaborate with hiring managers to identify staffing needs and create job descriptions.
- Source, screen, and interview candidates for senior level positions.
- Conduct reference checks and background screenings.
- Manage the end-to-end recruitment process, including offer letters and onboarding.
Onboarding and Training:
- Develop and implement onboarding programs for employees.
- Ensure that new hires have access to necessary resources and tools for success.
Employee Relations:
- Address employee inquiries, concerns, and conflicts in a timely and professional manner.
- Promote a positive and inclusive work environment.
- Conduct exit interviews and analyse data to identify areas for improvement.
Performance Management:
- Implement performance management processes, including setting goals, conducting evaluations, and providing feedback.
- Recognize and reward exceptional performance.
- Identify opportunities for coaching and development.
Compliance and Policy Enforcement:
- Ensure compliance with HR policies, labor laws, and regulations.
- Monitor attendance, leave requests, and timekeeping.
- Investigate and resolve issues related to employee conduct and performance.
Data Management:
- Maintain accurate and organized employee records.
- Generate HR reports and analyse data to inform decision-making.
- Keep up-to-date records of training and certifications.
Qualifications:
- Human Resources, business administration qualification, or a related field.
- 1 year experience in HR functions, preferably in a BPO or similar environment.
- Knowledge of HR policies, labor laws, and best practices.
- Ability to handle sensitive information with confidentiality.
- Proficiency (HR)software.
- Familiarity with BPO operations and the unique HR challenges in this environment is a plus.
Ready to embark on this exciting journey with us? Submit your applications today. We look forward to getting to know you and learning about the unique skills and experiences you can bring to our team.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Dress professionally for interviews, even if the company has a casual dress code.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
South Africa: Sous Chef – Luxury Island Resort – Madagascar | Lb posted by Kendrick Recruitment
Are you a culinary visionary ready to make your mark on the world of luxury hospitality? Kendrick Recruitment is now…
View JobSouth Africa: Senior Field Guide – Luxury Private Game Lodge – Northern Zululand, Kzn | Lvdw posted by Kendrick Recruitment
Senior Field Guide Wanted! Join a luxury private game lodge in Northern Zululand, KZN, and take your safari career to…
View JobSandton: Private Chef / Butler Hyde Park posted by Chefs Recruit
Private chef / Butler Hyde Park House hold seeks highly skilled chef butler to join team, Candidate should be well…
View JobCape Town Region: Head Chef Qatar posted by Chefs Recruit
Head Chef Qatar Large Restaurant group with upmarket casual dining restaurants to high end dinning, around the Arabian gulf. To…
View JobSouth Africa: Field Guide – Luxury Private Game Lodge – Northern Zululand, Kzn | Lvdw posted by Kendrick Recruitment
Field Guide Wanted! – Luxury Private Game Lodge | Northern Zululand, KZN Step into the bush and join a luxury…
View JobSouth Africa: Field Guide & Foh Couple – Luxury Lodge – Greater Kruger | Lvdw posted by Kendrick Recruitment
Calling All Safari Lovers! Kendrick Recruitment is on the hunt for a dynamic FOH & Field Guide couple to join…
View Job
Browse Employers
Job Alerts