About the Role

The successful candidate will be responsible for driving business growth and developing customer relationships in a dynamic personal care and pharmaceutical industry environment. As an Industry Manager, you will play a key role in maintaining and enhancing existing customer bases, identifying new market opportunities, and ensuring seamless communication with sales management teams.

Key Responsibilities

• Maintaining and enhancing business growth by developing customer relationships
• Ensuring call schedules are carefully structured, moderated, and communicated to sales management
• Maintaining the existing customer base by developing sincere and authentic customer relationships
• Developing and growing the market through structured market research plans, canvassing new customers, and consistently securing additional sales
• Ensuring quarterly to half-yearly key customer visits are scheduled with sales management
• Preparing customized key account customer plans quarterly and communicating them to the sales management team; reviewing and updating plans to accommodate changing customer and market needs
• Maintaining detailed customer project sheets and preparing them for quarterly reviews
• Preparing customer contact reports for all customer visits and communicating reports with appointed action items to relevant teams within the business
• Completing quarterly sales reports with full commentary on customer and market performance changes
• Preparing and communicating bi-annual sales forecasts and participating in the presentation, moderation, and adoption of this information
• Actively participating in the exposure and enhancement of the company brand through various customer- and market-centered campaigns
• Managing all elements relating to maintaining and developing key supplier relationships
• Completing active supplier reviews to develop and enhance key supplier relationships and activities
• Introducing, developing, and growing new supplier relationships in line with the business strategic objectives
• Managing appointed inventory levels, working to limits and optimizing stock carry days and positions
• Actively participating in all monthly stock forecasting meetings and facilitating price checks and stock orders with suppliers
• Participating in local stock movement reviews to ensure stock is available in the appropriate markets and distribution centers
• Forecasting, managing, and reporting on personal business expenses quarterly

Requirements

• Relevant Diploma/Bachelor’s degree from a recognized technical college or university
• Technical qualification preferred, but commercial qualification also considered
• Minimum 3 – 5 years’ experience within a speciality chemical environment
• Previous supervisory or team management experience advantageous
• Proficient in MS Excel (Intermediate to Advanced)
• Strong oral and written communication skills with the ability to effectively present information to others

Qualifications

• Formal education/certifications not specified

About the Role

The successful candidate will be responsible for driving business growth and customer relationships in a personal care and pharmaceutical industry setting. This role requires strong leadership and communication skills to develop and maintain key customer relationships, drive market growth, and optimize supply chain operations.

Key Responsibilities

• Maintaining and enhancing business growth by developing customer relationships
• Ensuring call schedules are carefully structured, moderated, and communicated to sales management
• Developing and growing the market through structured market research plans, canvassing new customers, and consistently securing additional sales
• Scheduling quarterly to half-yearly key customer visits with sales management
• Preparing customized key account customer plans quarterly and communicating them to the sales management team
• Maintaining detailed customer project sheets and preparing them for quarterly reviews
• Preparing customer contact reports for all customer visits and communicating reports with appointed action items to relevant teams within the business
• Completing quarterly sales reports with full commentary on customer and market performance changes
• Preparing and communicating bi-annual sales forecasts and participating in the presentation, moderation, and adoption of this information
• Actively participating in the exposure and enhancement of the company brand through various customer- and market-centered campaigns
• Managing all elements relating to maintaining and developing key supplier relationships
• Completing active supplier reviews to develop and enhance key supplier relationships and activities
• Introducing, developing, and growing new supplier relationships in line with the business strategic objectives
• Managing appointed inventory levels, working to limits and optimizing stock carry days and positions
• Participating in local stock movement reviews to ensure stock is available in the appropriate markets and distribution centers
• Forecasting, managing, and reporting on personal business expenses quarterly

Requirements

• A relevant Diploma/Bachelors from a recognized technical college or university
• A technical qualification would be preferred, but will also consider a commercial qualification
• Previous experience within personal care, pharmaceutical raw materials or related industries would be preferred
• Minimum 3 – 5 years’ experience within a speciality chemical environment
• Supervisory or team management experience would be advantageous
• Proficient in MS Excel (Intermediate to Advanced)
• Strong oral and written communication skills with the ability to effectively present information to others

Qualifications

No specific qualifications mentioned.

Salary & Benefits

Not specified.