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Johannesburg: Infrastructure Manager

Infrastructure Manager

Posted on 2025-03-19

Salary 1000 Annually
Category It Computing Software
Location Gauteng  /  Johannesburg

Job Summary

– Manage all IT Infrastructure operations in Cape Town, Johannesburg, Regional Offices, not limited to local office – Be available in providing solutions and advice and issue resolution to IT Personnel who support physical infrastructure, clients facing branches throughout Southern Africa – Oversee the installation, configuration, maintenance and troubleshooting of all networks related WAN/ LAN/ WLAN networks – Voice Telephony software and hardware (Current VOIP (Asterisk 3CX, Paton, supporting 120 seats) – Microsoft Windows 10 & 11, Apple Mac, Linux, Veeamware – Software support o Desktop Support o Microsoft Suite o Cargowise One o 3cx Telephony o Microsoft Server Technologies Virtual and physical o Cloud and virtualization environments setting up configs o Symantec o SharePoint o Sage Payroll o ERS Biometrics – Research and recommendation of hardware and software solutions to meet the requirements of a rapidly evolving organisation and IT environment – Troubleshooting hardware, software, WAN, LAN, WLan – Disaster Recovery policy and programme, mitigation of downtime for network and critical IT Systems – Regular reports on key metrics relating to network stability, availability, analysis on problems as and when they occur – Website and Intranet Management, Configurations – Helpdesk management with 24/7 availability – Line Management – Liaise with third party hardware and software suppliers, ensuring suppliers remain accountable and provide services as contracted by establishing measurable to gauge performance. – Cybersecurity – Supports all users with desktop, printer and software issues that are escalated to Tier 3 – Ensure all PCs have the latest software, appropriate server access and security, logged and tracked in the helpdesk – Responsible for overall IT infrastructure, health and maintenance – Sets up server monitoring and reporting system – Sets up and monitors system backup mechanisms with Veeam – Maintain and improve the Disaster Recovery Plan – Implements necessary security & systems policies – Office 365 Administration – Network Administration – Implements necessary security systems & policies – Maintain firewalls and security infrastructure – Asset management – records location, cost & status of all technology-related resources – Ensure all hardware and software are up to date, and in suitable working conditions. – Ensures up-to-date use of all software licenses in Microsoft processes to ensure compliance – Purchasing of all IT-related equipment. – Plans, manage & co-ordinate all IT projects and ensure projects are delivered Requirements – ± 2 years` experience as a Network/ infrastructure engineer – ± 5 years` experience as IT Support and administration – Experience in network infrastructure – Experience in local, wide area networks – System Configurations, setup, troubleshooting, planning and design, implementation and user support – Installation and support of Microsoft Server Technologies, Microsoft and Linux O/S – Support in telecommunications equipment, Paton, design, and servers (VOIP), (AV) Advantageous – Information technology engineering, or other related disciplines – Networks administration – Previous experience in Line Management and supervision – Attitude Team member driven, smart, ambitious, and constantly encourage to use initiative, bring the team and business forward. 100% ambitious focused on proactive approach, meeting goals, and creating a fun and can do attitude

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Infrastructure Manager position available in Gauteng, Johannesburg. This job position was posted by . The job has been posted on 2025-03-19 in the It Computing Software category

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