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Johannesburg: L3 IT Engineers

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Job Description

About the Role

We are seeking highly skilled L3 IT Engineers to join our team in Johannesburg, responsible for providing advanced technical support and driving business-critical initiatives.

Key Responsibilities

  • Provide advanced troubleshooting and resolution of complex IT incidents
  • Conduct root cause analysis (RCA) and implement permanent fixes
  • Support and optimize infrastructure, networks, and systems performance
  • Manage critical escalations and liaise with external vendors when required
  • Ensure system uptime, stability, and performance improvements
  • Drive security best practices, including patching and vulnerability management
  • Contribute to documentation, knowledge sharing, and mentoring of junior engineers
  • Participate in strategic IT initiatives such as automation and system upgrades

Requirements

  • Proven experience in a Tier 3 / Level 3 IT Support or Infrastructure role
  • Strong expertise in advanced troubleshooting across networks, servers, and applications
  • Solid understanding of system performance, monitoring, and optimization
  • Experience with root cause analysis and problem management
  • Knowledge of IT security, patch management, and compliance standards

Qualifications

  • None specified

Salary & Benefits

  • Not specified

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About IT / Computing / Software Jobs in Gauteng

In Gauteng, the IT and computing industry is a significant contributor to the province’s economy, with a steady demand for skilled professionals. Typically, this field is characterized by rapid technological advancements, innovative projects, and a high level of job satisfaction among employees. Generally, career prospects in this sector are strong, with a range of opportunities available across various industries.

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Salaries for IT and computing professionals in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While it is common to see salaries ranging from R400 000 to R1,200 000 per annum, these figures are only a general guideline and actual salaries may differ significantly. For instance, senior executives or technical leads with extensive experience may command higher salaries, while entry-level positions may start at lower levels.

Common skills required for IT and computing roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, and experience with agile development methodologies. Additionally, understanding of data analysis and interpretation, cybersecurity principles, and IT project management are often essential. Familiarity with popular software applications, such as Microsoft Office 365 or Google Workspace, is also beneficial.

The financial services sector, technology industry, manufacturing sector, and government departments are among the common industries that employ IT and computing professionals in Gauteng. These sectors require a range of skills and expertise, from data analysis to network administration, making them attractive options for career development.

For those seeking a career in IT and computing, there are numerous opportunities for professional growth and development. Typically, career progression involves moving into senior roles or specialized positions, such as technical lead, solutions architect, or data scientist. Opportunities for further education and training, such as certifications or postgraduate studies, can also enhance job prospects. Generally, a strong understanding of industry trends, networking, and continuous learning are essential for success in this field.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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