Menu Close

Johannesburg North: Client Services Manager posted by Network Finance

Advertisement



Job Description

Our client delivers seamless customer communication and experience solutions for major brands. As a Client Services Manager, you will oversee onboarding, daytoday client interaction, service performance, and accurate billing. You will work alongside technical teams to resolve complex issues, strengthen client relationships, and drive continuous improvement.

Key Responsibilities:

  • Manage the full client relationship, ensuring strong communication, expectation setting, and service oversight.
  • Drive initiatives that grow client revenue and improve service delivery.
  • Oversee project implementations, ensuring smooth handover and clear communication.
  • Address support issues and collaborate with technical teams to resolve complex problems.
  • Interpret KPIs, SLAs, contracts, and provide insights that support client growth.
  • Advocate for the client internally and represent company interests to the client.
  • Maintain accurate client information in OPACS/ERP systems.


Job Experience & Skills Required:

  • Education:
    • Bachelor’s degree (nonnegotiable).
  • Experience:
    • Minimum 2 years’ experience using a case management system (Salesforce preferred).
    • Strong customer service experience across multiple SaaS products.
    • Proven ability to manage complex client issues and relationships.
    • Experience in 3PL environments, especially with premium brands, is highly advantageous.
    • Background in continuous improvement and project management recommended.
  • Skills:
    • Excellent communication and clientfacing skills.
    • Strong analytical and problemsolving ability.
    • Highly proficient in Word, Excel, PowerPoint, and Outlook.
    • Able to work in a fastpaced, highpressure environment with composure and professionalism.


Apply now!

For more exciting IT vacancies, please visit: .za;

 

I also specialise in recruiting in the following:

  • Software Developers
  • Data Analysts
  • IT Support Technicians
  • Test Analysts
  • DevOps Engineers

If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.

View Job  Centurion: Support Engineer posted by Network Finance

For more information, contact:
Mfundo Mthembu
IT Recruitment specialist
Connect with me on LinkedIn!: .za

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About IT Sales Jobs in Gauteng

In Gauteng, the IT sales industry is typically one of the fastest-growing sectors, driven by the increasing demand for technology solutions across various industries. This growth has led to a surge in job opportunities for skilled sales professionals who can effectively promote and sell complex IT products. As a result, IT sales roles have become increasingly in-demand, making it an attractive career choice for those with the right skills and experience.

Typically, salaries for IT sales professionals in Gauteng vary widely depending on factors such as level of experience, company size, industry sector, and specific job requirements. Generally, entry-level positions may start at around R30 000 to R50 000 per annum, while senior roles can command salary ranges of R150 000 to R250 000 or more, depending on individual performance and the size of the organisation. However, these are broad estimates and actual salaries can vary significantly based on specific circumstances.

Common skills required for IT sales professionals in Gauteng include technical knowledge of computer hardware and software, excellent communication and interpersonal skills, a strong understanding of industry trends and technologies, and the ability to build rapport with customers and colleagues alike. Other essential skills often include negotiation and closing techniques, project management experience, and a proven track record of meeting or exceeding sales targets.

Many IT sales roles are employed in various industry sectors, including financial services sector, technology industry, manufacturing sector, and government departments. In these environments, IT sales professionals must be able to understand the specific needs and challenges of each organisation, develop tailored solutions, and effectively communicate the benefits of their products or services. The ability to navigate complex technical information and build trust with customers is also highly valued in this field.

View Job  Gauteng: Installation Technician posted by Network Finance

Career progression for IT sales professionals in Gauteng often involves moving into senior roles such as account management, team leadership, or product specialist. With experience and a strong track record of success, it is common for IT sales professionals to transition into roles that require more strategic thinking and planning, such as business development or operations management. Ultimately, the goal is to develop a deep understanding of the industry and technology trends, and to leverage this knowledge to drive business growth and success.


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Johannesburg North, Gauteng


Job Seeker Tip

Dress professionally for interviews, even if the company has a casual dress code.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

View Job  Western Cape: Business Development Executive(Arctic Wolf) posted by Network Finance

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Johannesburg North: Non-Life Senior Actuarial Analyst posted by Network Finance

Jobs in Central Johannesburg March 14, 2026
Computer Network Finance Other IT

If you’re passionate about problemsolving, model-building, strategic thinking, and delivering insights that matter, this is the environment you’ve been...

View Job

Johannesburg North: Corporate Actuarial Analyst posted by Network Finance

Jobs in Central Johannesburg March 14, 2026
Computer Network Finance Other IT

This well-established insurance organisation is building out its Corporate Actuarial function and is looking for a curious, driven, and analytically…

View Job

Johannesburg North: Actuarial Associate posted by Network Finance

Jobs in Central Johannesburg March 14, 2026
Computer Network Finance Other IT

You’ll be joining a highperformance Actuarial unit within a dynamic Finance team. Expect a collaborative environment, a flat structure, and…

View Job

Cape Town: Senior Broker (Precious Metals) posted by Staff Solutions

Jobs in Cape Peninsula March 14, 2026
FMCG Retail Staff Solutions

Duties:Prospecting for new business from new clients and mining the stores database.Educating prospective clients on the value proposition of owning...

View Job

Western Cape: Executive Personal Assistant & Property Administrator posted by Persona Staff

Jobs in South Africa March 14, 2026
Persona Staff Property Administrator

Key Responsibilities: Personal Assistant and Executive Support (Primary Focus) Diary and Calander management, setting up of appointments and reminders,...

View Job

Western Cape: Infrastructure Lead posted by Persona Staff

Jobs in South Africa March 14, 2026
Persona Staff Property Administrator

Key Responsibilities:Develop and maintain detailed Standard Operating Procedures for all building systemsDraft and manage technical scopes of work for...

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Central Johannesburg, Jobs in Gauteng, Jobs in Johannesburg North, Jobs in South Africa

More Jobs in Your Area