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Johannesburg North: Service Advisor – Dealership exp. posted by Bonafide Human Capital

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Job Description

About the Role

We are seeking an experienced Service Advisor to join our client’s dealership team based in Fourways, Johannesburg North. As a key member of the service department, you will be responsible for providing exceptional customer service and ensuring that customers’ needs are met.

Key Responsibilities

  • Welcome customers and capture relevant information to address their needs
  • Check vehicle in with clients and follow up on parts ordered and bookings made
  • Make out job cards accurately and timeously, and put them through for costing daily
  • Arrange hire vehicles for customers, obtaining necessary authority as required
  • Collect payments from customers due prior to handing back the vehicle
  • Cross departmental disciplines to maintain a high level of service delivery

Requirements

  • 3 years’ experience as a Service Advisor in the Motor Industry
  • Computer literate
  • Hold a valid Driver’s License

Qualifications

  • Formal education/certifications not specified

Salary & Benefits

  • Salary: [Salary amount] per annum (Note: Salary amount was not mentioned in the original job description, so I left it blank)

Please note that I followed the exact structure and formatting as instructed, while also removing any information that was not present in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Automotive Service Jobs in Gauteng

The automotive service industry is a significant sector in Gauteng, South Africa, with a diverse range of job opportunities available. Typically, the demand for skilled technicians and mechanics remains high due to the growing need for vehicle maintenance and repair services. Generally, this industry tends to be cyclical, with fluctuations in employment rates influenced by factors such as new car sales, economic conditions, and global trends.

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In terms of salary expectations, it’s common for automotive service professionals to earn a competitive income, generally ranging from R400 000 to R700 000 per annum, depending on factors such as experience, company size, and industry sector. However, please note that actual salaries may vary widely, and this range is intended only to provide a broad estimate. For example, entry-level technicians may start at the lower end of this range, while senior managers or owners of independent repair shops may earn significantly more.

Common skills required for automotive service roles include mechanical aptitude, problem-solving abilities, excellent communication skills, and the ability to work well under pressure. Typically, a valid driver’s license and relevant technical qualifications are also essential. In some cases, industry-specific certifications or training programs may be beneficial for career advancement. Additionally, many employers place a strong emphasis on teamwork and customer service, so being able to build relationships with colleagues and clients is also highly valued.

The automotive service industry is often associated with various sectors, including the manufacturing sector, where vehicles are assembled and repaired, as well as the financial services sector, where vehicle insurance and financing are offered. The technology industry also has a significant presence in Gauteng, with many companies specializing in automotive electronics and software solutions. In general, automotive service professionals can find employment opportunities in a variety of settings, from independent repair shops to large dealership groups.

For career development, it’s common for automotive service professionals to progress through the ranks, starting as technicians or mechanics and moving into supervisory or management roles over time. Additionally, many employers invest in training and development programs to enhance skills and knowledge, which can be a valuable way to advance one’s career.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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