Job Description
About the Role
The Pet & Tack Shop is seeking a highly skilled Online Store Administrator to join our team, supporting the development and operations of our online retail business. As a key member of our staff, you will be responsible for managing various aspects of our ecommerce platform, including website development tasks, stock and financial control, and customer relations.
Key Responsibilities
- Manage all courier orders for dispatch, delivery, tracking of orders till goods receipt by customers.
- Respond to routine customer enquiries via e-mail and telephone; Identify non-routine customer enquiries and escalate as appropriate.
- Manage stock levels and adjust pricing using in-house electronic stock-control systems.
- Financial administration: book-keeping, stock control, receipts, payments, creditors, debtors etc.
- Uploading of new product lines on ecommerce and social media platforms
- Monitor listings and take action on under-performing product lines.
- Resolve missing/damaged items or returns queries.
- Help to maintain the website products status across ecommerce sales channels.
- Provide advice to customers both by email, face-to-face and by phone.
- Place stock orders and administer warranty claims with suppliers.
Requirements
- Has a good eye for detail and accuracy.
- Possesses excellent literacy and numeracy skills.
- Really cares about customer service; can use their initiative.
- Has drive, enthusiasm and a “can do attitude”.
- Is Adept in IT Technology.
- As great Verbal & Written Communication.
- Is proficient in Organisation and Time Management.
- Is very Planning, Resourceful and Detail-Oriented.
- Has an affinity for relating and understanding a wide spectrum of product ranges including technical aspects.
Qualifications
No formal education or certifications are required for this role. However, previous sales order processing experience is highly recommended.
Salary & Benefits
Salary is coupled to measurable outputs considering the remote nature.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Gauteng
Admin / clerical / secretarial positions are in high demand across Gauteng, with the job market typically experiencing steady growth in this field. The financial services sector, technology industry, and manufacturing sector are among those commonly employing administrative staff, as they require efficient organisation and support functions to operate effectively.
In terms of compensation, salaries for admin clerical secretarial roles vary widely depending on factors such as level of experience, company size, and industry sector. Generally, entry-level positions may command a salary range of around R10 000 – R20 000 per month, while more senior roles can earn between R30 000 – R60 000 per month or more, depending on individual qualifications and performance. However, it’s essential to note that these figures are only rough estimates and can vary significantly based on the specific employer and industry.
Typically, admin clerical secretarial roles require a range of key skills, including proficiency in Microsoft Office software, excellent communication and interpersonal skills, attention to detail, organisational abilities, and technical knowledge of HR systems or other relevant software. Additionally, many employers also value candidates with experience in customer service, data entry, or bookkeeping.
These roles are commonly found in various industries, such as financial services, technology, manufacturing, and healthcare. In the finance sector, for example, administrative staff may be responsible for providing support to accountants or financial analysts, while in the tech industry, they might assist software developers or IT project managers with administrative tasks.
Career development opportunities for admin clerical secretarial professionals are often extensive, with many roles offering a clear pathway to more senior positions. With experience and additional training, individuals can move into specialist roles such as HR administrator, operations manager, or even management positions.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Learn the common software and tools used in your industry - stay current with technology.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Johannesburg: Senior Production Manager posted by Hire Resolve
A leading FMCG manufacturing organisation is seeking an experienced Senior Production Manager to lead and optimise high-volume production operations within...
View JobSouth Africa: WORKSHOP MANAGEMENT COUPLE posted by Farm Manager SA
MINIMUM REQUIREMENTS Workshop Trade tested diesel mechanic or equivalent qualificationAt least 3 years’ of mechanical experience on a large-scale commercial...
View JobCenturion: Senior C# Developer posted by Hire Resolve
Hire Resolve's client is seeking a talented and experienced Senior C# Developer to join their team.In this role, you will…
View JobWestern Cape: Property Investment Consultant posted by I Grow Wealth Investments
Position Overview:A Property Investment Strategist specializes in helping clients buy, sell, and manage investment properties. They focus on identifying...
View JobDurban: Sales Manager posted by Hire Resolve
Hire Resolve is currently seeking a highly motivated and experienced Sales Manager to join their client in KZN. As the…
View JobWestville: Investment Officer posted by Hire Resolve
A leading Financial Services company is seeking an experienced Investment Officer with strong experience in SME finance, preferably in business…
View Job
Browse Employers
Job Alerts