Johannesburg: Planning Assistant

About the Role

The Planning Assistant role is an exciting opportunity for a highly administrative professional to join our team in Johannesburg. As a key member of our planning department, you will be responsible for supporting the day-to-day operations and ensuring seamless execution of tasks. If you have a passion for building a career in planning and supply chain management, we encourage you to apply.

Key Responsibilities

• Follow direction and execute tasks as delegated by the Senior Planner
• Maintain a clear understanding of brand stockholding throughout the cycle
• Assist with production schedules and planning-related activities
• Attend planning and relevant business meetings
• Act as a key point of contact for Sales Representatives, including processing changes, allocating stock, releasing orders, and providing updates
• Deliver excellent customer service by managing queries via phone and email, or redirecting where appropriate
• Support house accounts, wholesale chains, and independent retailers with orders, catalogues, and stock information
• Prepare and submit COD and house account applications in collaboration with relevant departments
• Capture, import, and release distributions and call-off orders
• Coordinate order processing, delivery instructions, and prioritisation with the Warehouse Division
• Monitor and action system reports related to invoicing and order status (including SO status and PO processes)
• Resolve credit limit issues in collaboration with the Debtors Department
• Prepare pre-season samples, including naming, photography, and catalogue preparation
• Receive, sort, label, and distribute samples to Sales Representatives, ensuring all samples are tracked and returned
• Maintain showroom standards in line with brand requirements
• Manage and maintain brand archives to a high standard, including accurate archive logs
• Prepare quotes for cross-border clients and support the shipping function with required documentation
• Coordinate distribution bookings and liaise with warehouse and shipping teams
• Arrange travel, accommodation, and logistics for Sales Representatives during sales cycles
• Prepare and distribute marketing materials, catalogues, and stock sheets
• Capture and maintain accurate system information, including clearance sheets and order data
• Ensure all reporting is accurate, timely, and aligned to business requirements
• Stay up to date with company processes, systems, and policies
• Implement changes in line with updates to the Planning Process Manual

Requirements

• Minimum of 1 year’s experience in a highly administrative role
• Interest in building a career within planning and supply chain
• A teachable attitude with a willingness to learn and grow
• Strong multitasking skills with the ability to manage high-volume workloads accurately
• Excellent communication skills and confidence engaging with stakeholders
• Proficient in MS Office (including Excel) with the ability to learn new systems quickly
• High attention to detail, strong ownership, and a proactive, growth-driven mindset

Qualifications

(No qualifications mentioned in the original job description)

Salary & Benefits

(No salary or benefits information mentioned in the original job description)

Note: As no salary or benefits information was provided in the original job description, this section is left blank.