Job Description
About the Role
This role focuses on the delivery and configuration of insurance-based solutions for business clients in Johannesburg North. The successful candidate will engage with stakeholders to understand operational requirements, align processes, and ensure accurate implementation within existing platforms. This position offers exposure to complex client environments, the opportunity to influence solution design, and the ability to apply deep industry knowledge to real business outcomes.
Key Responsibilities
- Engage clients to understand operational requirements and translate these into system configurations
- Implement and configure insurance solutions aligned to agreed business processes
- Provide specialist guidance on complex queries related to products, procedures, and system usage
- Ensure all setups adhere to regulatory standards, policies, and internal governance
- Support project activities through documentation, reporting, and stakeholder coordination
- Identify opportunities to improve processes, systems, and implementation practices
Requirements
- Matric or a recognised equivalent qualification is required
- A formal qualification within the insurance field is essential
- Five to ten years experience within short-term insurance underwriting environments
- Hands-on exposure to insurance administration platforms is required
- Experience gathering requirements and performing needs analysis is essential
- Data interpretation exposure will be beneficial
- Strong communication, facilitation, and documentation ability
- High attention to accuracy, compliance, and detail
- Proficient in Microsoft Office tools
- Ability to work independently while guiding others when needed
Qualifications
(No qualifications mentioned in the original job description)
Salary & Benefits
(No salary or benefits information mentioned in the original job description)
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