Johannesburg: Quality Specialist – Information and Technology Governance

JOB DESCRIPTION Develop, implement and maintain the I&T quality management framework and processes for the company. Determine and establish best practices, standards, processes and responsibilities necessary to achieve the companys I&T quality objectives, ensuring alignment with I&T governance requirements. Provide input into the quality management policy and I&T quality objectives of the company. Determine the I&T quality requirements of stakeholders to ensure the delivery of high-quality I&T products and services. Develop quality management plans for I&T processes, projects and objectives across the company in accordance with I&T governance requirements (e.g. COBIT) Monitor the implementation of quality management plans to ensure target maturity levels are achieved for all I&T processes across the company. Promote the QMS and quality objectives throughout the company, including training subject matter experts, project managers and other relevant stakeholders in the implementation of the QMS. Develop and implement methods to measure and report on the effectiveness and efficiency of the QMS. Identify and mitigate risks associated with I&T quality management, ensuring compliance with relevant governance frameworks as well as regulatory and industry standards. Lead stakeholder engagements (internal and external), displaying the ability to solicit information as well as deliver a coherent and convincing message. Stay up to date with developments in the I&T quality management field and apply new knowledge to own functional area. JOB REQUIREMENTS A minimum of an Honours degree in Computer Science, Information Systems or Informatics, or a related information technology (IT) quality discipline, technical field or certification. A minimum of 8 to 10 years IT quality management experience; and Certifications in IT Quality Management and ISO 9000/1 (essential requirement). The following would be an added advantage: Six Sigma or relevant quality management methodology certification; ITIL certification; PMBOK/ PRINCE2 certification; and COBIT 2019 Foundation certification.