Johannesburg: Retail Stores Manager posted by AtripleA recruitment & temps

About the Role

The Retail Stores Manager will be responsible for overseeing all GP Stores, ensuring their smooth operation, and driving sales growth. This is an excellent opportunity to join a dynamic team and leverage your skills in retail management.

Key Responsibilities

• General Management of all GP Stores

• Traveling between stores as required

• Repairs and Maintenance of Stores

• Human Resources (HR)

• Interviewing candidates for potential store employees

• Signing of Contracts with new staff members

• Issuing of Warnings

• Resolving Issues with Managers and staff

• Commission Calculations

• Arranging for Suppliers to train staff on new or existing ranges

• Implementing new systems to improve efficiency

• Marketing

• Building up a client database within the stores

• For contacting on promotions
• For back orders for stock still to arrive

• Liaising with Marketing department for events and marketing strategies

• Attending of events to sell products and market the brands
• Create a schedule of events to be attended throughout the year
• Coordinate marketing in-store with online and social media marketing

• Operations

• Ensuring all staff know company procedures and policies

• Coordinating repairs of products for clothing, watches, sunglasses, etc.

• Monitoring all communications groups between staff and ensuring compliance with company policies

• Ensuring store managers report monthly checklists for issues in-store that need to be fixed or replaced

• Overseeing contractors used in-store and ensuring they comply with the company’s wishes

• Stock

• Ensuring managers are accountable for stock takes or cycles counts done in-store

• Ensuring managers are accountable for stock requisitions and IBT’s sent and received from stores

• Ensuring managers are accountable for all items being priced accurately against the system within the stores

• Conducting monthly stock takes and reporting on stock aging and fulfilment reports

• Sales

• Setting financial year budgets linked to store budgets and sales targets

• Monitoring Sales Team’s targets and helping staff members reach their targets

• Reporting any reasons why sales team can’t meet their targets to management

• Training of Staff in Products/Selling/Processes

• Handling Customer Queries/Stock Requests/Complaints in a timely manner

Requirements

• Pastel Evolution software proficiency

• Excel skills

• Ability to work in a high-pressure environment

• Ability to work retail hours

• Fluency in English and Afrikaans

• Knowledge and experience in sales of exclusive brands

• Valid Driver’s License