Job Description
About the Role
We are seeking an experienced Sales Trainer to join our dynamic team in JHB and play a pivotal role in developing and enhancing the skills of our Financial service sales Agents. This is a rewarding opportunity to drive sales excellence within our BPO business by designing impactful training programs, coaching individuals, and fostering a culture of high performance.
Key Responsibilities
- Training Program Development: Collaborate with management to assess training needs and design tailored programs for specific sales campaigns.
- Training Delivery: Facilitate engaging workshops, seminars, and interactive sessions to strengthen sales skills, product knowledge, and customer engagement techniques.
- Sales Coaching: Provide one-on-one mentorship, identify strengths and areas for improvement, and deliver actionable feedback.
- Performance Evaluation: Monitor and assess performance through call reviews, role-playing, and metrics analysis, offering constructive guidance for improvement.
- Sales Techniques: Teach effective selling strategies, including objection handling and closing techniques, to boost conversion rates.
- Product Knowledge: Ensure consultants have a deep understanding of products/services and can confidently communicate value to customers.
- Compliance & Regulations: Train teams on industry regulations, compliance standards, and ethical sales practices.
- Documentation: Maintain accurate records of training sessions, attendance, and performance improvement plans.
- Continuous Improvement: Stay current with industry trends and best practices, integrating them into training curricula.
Requirements
Minimum 2 years’ experience in FSP training within a BPO or contact centre environment. Strong knowledge of sales methodologies and techniques. Excellent presentation, communication, and interpersonal skills. Ability to motivate and inspire sales teams. Proficiency with training tools and technology. Highly organized, detail-oriented, and adaptable. Patience and skill in providing constructive feedback.
Qualifications
Relevant certifications (FAIS and SSETA accreditation advantageous) are an added advantage.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Sales Jobs in Gauteng
The sales industry in Gauteng, South Africa is a dynamic and competitive field, with various sectors driving demand for skilled professionals. Generally, the job market trend in this region indicates a steady growth in sales-related positions, driven by the increasing importance of businesses in South Africa’s economy.
Typically, sales roles in Gauteng offer a broad salary range, which can vary widely depending on factors such as level of experience, company size, and industry sector. For example, entry-level sales positions may start at around R200 000 to R400 000 per annum, while senior sales professionals or those working in large corporations can earn upwards of R800 000 to R1 500 000 per year. However, it’s essential to note that these figures are general estimates and actual salaries can differ significantly depending on individual circumstances.
Common skills required for a successful sales career in Gauteng include excellent communication and interpersonal skills, the ability to build strong relationships with customers and colleagues, negotiation and closing techniques, product knowledge and industry insights, and proficiency in CRM software and other sales tools. Additionally, many sales professionals in this region possess a degree or diploma in business, marketing, or related fields.
Sales roles can be found across various industry sectors, including financial services sector, technology industry, manufacturing sector, and more. These industries often require sales professionals to have a deep understanding of their respective markets and customers, as well as the ability to adapt to changing market conditions.
For those looking to pursue a career in sales, there are typically several opportunities for professional development and growth. Many companies offer training programs, mentorship schemes, and performance-based bonuses, which can help sales professionals advance their careers and increase their earning potential. Additionally, certifications such as the Certified Sales Professional (CSP) or the Advanced Sales Certification (ASC) can demonstrate a commitment to excellence and enhance job prospects.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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