Job Description
About the Role
Hire Resolve, a leading telecommunications and technology solution provider, is seeking an experienced Senior Network Operations Engineer to join their Network Operations team. As a key member of our team, you will be responsible for providing expert-level support and lead the diagnosis/resolution of complex network and voice connectivity issues in alignment with SLAs. You will also own the full lifecycle management of core network systems, including configuration, implementation, upgrades, patching, and change management following ITIL best practices.
Key Responsibilities
- Provide expert-level support and lead the diagnosis/resolution of complex, critical network, and voice connectivity issues (routers, switches, firewalls, APNs, wireless) in alignment with SLAs.
- Configure & maintain core network systems, including configuration, implementation, upgrades, patching, and change management following ITIL best practices.
- Proactively monitor, analyse, and optimise performance in high-availability, carrier-grade networks using advanced tools.
- Provide input to technical strategy, market evolution, and architecture oversight.
- Act as a senior escalation point, provide mentorship to junior engineers, and participate in an on-call rotation for critical incident response and service restoration.
Requirements
- Advanced proficiency in routing and switching protocols ( BGP, OSPF, MPLS, VLANs, STP )
- Strong expertise in network security principles, including firewall design, VPNs, IDS/IPS, and threat mitigation.
- Proven experience with carrier-grade hardware (e.g., Cisco, Juniper, Fortinet ) and troubleshooting complex multi-technology environments (IP, voice, cloud, SD-WAN, hybrid networks).
- Demonstrated ability to lead projects, mentor staff, and translate technical solutions into clear business impact for stakeholders.
Qualifications
- CCNP (Cisco Certified Network Professional) or higher ( CCIE preferred )
- JNCIA / JNCIP (Juniper Networks Certified Internet Associate/Professional)
- ITIL Foundation or equivalent
Salary & Benefits
Competitive salary based on experience. Additional benefits may be negotiable.
How to Apply
If you meet the above requirements and want to make a career-changing move, please email your CV to
About IT / Computing / Software Jobs in Gauteng
In Gauteng, the IT and computing industry is a significant contributor to the province’s economy, with a steady demand for skilled professionals. Typically, this field is characterized by rapid technological advancements, innovative projects, and a high level of job satisfaction among employees. Generally, career prospects in this sector are strong, with a range of opportunities available across various industries.
Salaries for IT and computing professionals in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. While it is common to see salaries ranging from R400 000 to R1,200 000 per annum, these figures are only a general guideline and actual salaries may differ significantly. For instance, senior executives or technical leads with extensive experience may command higher salaries, while entry-level positions may start at lower levels.
Common skills required for IT and computing roles in Gauteng include proficiency in programming languages such as Java, Python, or C++, knowledge of cloud platforms like AWS or Azure, and experience with agile development methodologies. Additionally, understanding of data analysis and interpretation, cybersecurity principles, and IT project management are often essential. Familiarity with popular software applications, such as Microsoft Office 365 or Google Workspace, is also beneficial.
The financial services sector, technology industry, manufacturing sector, and government departments are among the common industries that employ IT and computing professionals in Gauteng. These sectors require a range of skills and expertise, from data analysis to network administration, making them attractive options for career development.
For those seeking a career in IT and computing, there are numerous opportunities for professional growth and development. Typically, career progression involves moving into senior roles or specialized positions, such as technical lead, solutions architect, or data scientist. Opportunities for further education and training, such as certifications or postgraduate studies, can also enhance job prospects. Generally, a strong understanding of industry trends, networking, and continuous learning are essential for success in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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