Job Description
About the Role
We are seeking an experienced and motivated Team Leader to join our Birkenstock Hyde Park store in Johannesburg. As a key member of our sales & business development team, you will be responsible for driving sales growth, developing our customer base, and leading our store team to deliver exceptional customer service.
Key Responsibilities
- Set and communicate daily sales targets to the entire team, including casuals
- Focus the team on delivering excellent customer service
- Create relationships with GPs, podiatrists, schools, clubs & gyms in the area to generate sales
- Grow our customer data base and communicate offers regularly
- Build a team environment through daily team meetings and providing regular feedback
- Lead and motivate the store team to maximize sales and provide exceptional customer service in line with Birkenstock standards
- Develop the team through weekly Customer Service, Loss Prevention, Podiatry and Sales training
- Manage the appraisal process for all team members
- Complete rosters and adhere to the staffing template
- Minimize and control staff costs and store controllable expenses
- Complete weekly time sheets, allocate tasks to rostered staff & coordinate lunch breaks
- Maintain inventory at target levels for all categories & price points every week
- Minimise shrinkage & maintain accurate stock records in the POS system
- Run daily negative stock report and request relevant adjustments
- Process deliveries including checking quantities to invoices, tagging, hanging and pricing product, and recording in the POS system
- Ensure storeroom is maintained to Birkenstock standards
- Run daily inventory reports
Requirements
- Retail management experience preferably at a national retail chain
- Demonstrated ability to achieve sales budgets
- Proven people management and leadership skills
- Excellent coaching, driving and developing a team
- Extensive stock management experience
- Proven merchandising skills
- Excellent attention to details
Qualifications
- Formal education/certifications (Bachelor’s, LLB, Matric, etc.) not specified in the original job description. Skipping this entire section.
Salary & Benefits
Salary and benefits not mentioned in the original job description. Skipping this entire section.
Note: The original job description did not mention specific salary or benefits, so I skipped those sections entirely.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail / wholesale Jobs in Gauteng
In Gauteng, the retail and wholesale sector is a significant contributor to the province’s economy, with many businesses operating across various industries such as clothing, homeware, electronics, and more. Typically, job seekers in this field can expect to find employment opportunities in companies that cater to diverse consumer needs, often with a strong focus on customer service and sales. Generally, roles in retail and wholesale require adaptability and flexibility, as the sector is known for its fast-paced and dynamic environment.
When it comes to salary expectations, it’s common to find broad ranges across different levels of experience and company sizes. Typically, entry-level positions in retail and wholesale can range from around R15 000 to R30 000 per annum, while more senior roles may fall within the R50 000 to R80 000 per annum bracket. However, salaries can vary significantly depending on factors such as the specific industry sector, company size, and individual performance.
Common skills for retail and wholesale roles include excellent communication and interpersonal skills, ability to work well under pressure, and basic knowledge of inventory management and stock control. Other essential skills often required in this field include technical computer skills, problem-solving abilities, and an understanding of marketing principles. Typically, a degree or diploma in business, commerce, or a related field is preferred, although not always required.
The retail and wholesale sector encompasses various industries, including the financial services sector, technology industry, manufacturing sector, and more. These sectors often employ staff across different roles, such as sales representatives, logistics coordinators, and customer service specialists. Generally, companies in these industries value employees who can adapt to changing market conditions and demonstrate a strong work ethic.
For those interested in pursuing a career in retail or wholesale, there are various development opportunities available. Typically, on-the-job training and mentorship programs are offered to help staff gain valuable experience and skills. Many companies also invest in employee development initiatives, such as workshops, seminars, and internal training programs, to support the growth of their employees. Generally, career progression paths may involve moving into more senior roles or taking on specialized positions within a specific industry sector.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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