Date | 2024-06-07 |
---|---|
Job Title | Vip Senior Consultant |
Employer | More Information |
Salary | Market related |
Category | Travel Tourism |
Location |
Gauteng / Johannesburg |
Job Summary
The incumbent in this role is responsible for efficiently managing the travel booking process to ensure cost-effective and high-quality travel services for our client Travel Services. Key responsibilities include: Reissuing tickets, reservations, and refunds Demonstrating general travel knowledge Utilizing relevant GDS or OBT Issuing domestic and international reservations Calculating round-the-world fares Mentoring junior consultants Continuous training for knowledge improvement Adapting to new in-house system QUALITY CONTROL (QC) & RESERVATIONS Minimizing QC rejections Concluding multi-sector/round-the-world reservations accurately Managing Dashboards, TRFs, and Qs POLICIES AND PROCEDURES Adhering to all client policies/procedures Implementing paperless procedures Following our client Standard Operating Procedures/manual Being ISO Compliant PREFERRED PARTNERS AND CLIENT`S PROFILES Updating all traveler profiles Charging fees correctly at ticketing time Ensuring invoicing and referral bookings are accurate Managing ECC charges promptly Issuing vouchers correctly and promptly CLIENT SATISFACTION AND RELATIONSHIPS Understanding and adhering to clients travel policies Providing solutions to problems Offering client-centric service Building strong relationships with clients Addressing client complaints promptly Meeting client turnaround times INTER-DEPARTMENTAL BUSINESS RELATIONSHIPS Participating in company meetings, functions, and team-building activities Developing relationships within our client Networking at industry-related events Being a team player EDUCATIONAL REQUIREMENTS Matric Qualification Travel Diploma EXPERIENCE IN YEARS Minimum 5 years experience with at least 2 in a senior role in a similar organization Proficiency in Amadeus KNOWLEDGE Completing various courses related to fares, ticketing, customer service, geographical knowledge, V isa knowledge, Amadeus, SAM and AGM, and i n-house system training.
Vip Senior Consultant position available in Gauteng, Johannesburg. This job position was posted by . The job has been posted on 2024-06-07 in the Travel Tourism category
Click Go Apply to apply online!
You might also like to look at the available jobs in the same area.
Apply directly for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
We will list jobs at the bottom of each job, so feel free to scroll down and continue your search.
We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.
Here are some more related positions
Johannesburg: Vip Senior Consultant
The incumbent in this role is responsible for efficiently managing the travel booking process to ensure cost-effective and high-quality travel services for our client Travel Services. Key responsibilities include: Reissuing tickets, reservations, and refun
View Job
Vip Senior Consultant
Cape Town: Top Senior/Vip Consultant posted by Professional Career Services
Job DescriptionTravel agency seeks consultant with at least 6 years recent corporate experience to handle all the travel bookings for their UK based client.Must have at least 5 years handling complex international bookings.QualificationsTravel Diploma pref
View Job
Top Senior/Vip Consultant