Johannesburg: Workshop Manager – Kempton Park

About the Role

We are seeking an experienced Workshop Manager to join our team in Kempton Park, Johannesburg. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our workshop and ensuring efficiency and productivity.

Key Responsibilities

• Workshop Operations Management: Oversee day-to-day operations of the workshop to ensure efficiency and productivity.
• Plan and allocate jobs to technicians and mechanics based on skill level and workload.
• Maintain workflow by monitoring steps of the process and identifying bottlenecks.
• Staff Supervision & Development: Manage and lead workshop staff, including technicians, mechanics, and support staff.
• Conduct performance reviews and provide training or upskilling where needed.
• Ensure adherence to safety and company policies.
• Customer Service & Job Scheduling: Liaise with clients or internal departments to schedule and plan work.
• Provide estimates, explain repairs or services, and ensure timely job completion.
• Handle customer complaints or escalations professionally.
• Quality Control: Monitor and ensure quality of workmanship on all repairs and services.
• Conduct spot checks, inspections, and audits to maintain high standards.
• Health & Safety Compliance: Enforce health and safety standards and ensure the workshop is clean, safe, and compliant.
• Conduct safety meetings, risk assessments, and toolbox talks.
• Inventory & Asset Management: Manage parts and equipment inventory, including procurement and stock levels.
• Maintain workshop tools and ensure all equipment is in working order.
• Administrative & Reporting Duties: Keep accurate job cards, service reports, time sheets, and other records.
• Monitor costs, budgets, and profitability of workshop operations.
• Prepare operational reports for senior management.
• Technical Support & Problem Solving: Provide hands-on technical support when needed.
• Diagnose complex issues and guide technicians with troubleshooting.

Requirements

• Grade 12
• Valid Drivers license
• Qualified Diesel Mechanic
• Previous Workshop Manager / Supervisor experience overseeing Mechanics
• Tyre Controllers
• Admin Staff

Qualifications

• Formal education/certifications (if applicable)

Salary & Benefits

• Salary and benefits will be discussed during the interview process.