Kempton Park: Operations Manager – Solutions

The main purpose of the role: To maintain operational performance in line with client-agreed SLA, maintain Internal KPIs, identify, drive and implement improvements in support of productivity & cost savings and to effectively manage the operation in terms of operational performance, people management, quality management, health & safety compliance and financial performance. Responsibilities: Maintain discipline and measure staff performance. Maintain equipment and facility Ensuring clients needs and expectations are consistently met within the scope of the service agreement, using initiative in developing customised solutions and continuous improvement processes Actively managing daily operational performance to consistently achieve performance metric targets Ensure employee development plans are in place and achieved as per plan. Ensure adherence to health, safety, and environmental requirements. Assisted client with customised solutions & improvement within existing and additional scope. Plan and implement cycle counts, ABC analysis counting and various other processes in line with the KPI and contractual obligations. Control, action, investigate and complete CAPA documents, if need be, this includes but is not limited to nil picks, error percentages, KPI requirements, etc. Create and maintain various reports in line with KPI and contractual obligations. Adherence to HSE compliance and responsibilities Adherence to tasks not stipulated in the job profile, i.e. audit compliance, ad hoc duties due to operational requirements. Supplier relationship building Daily, weekly & monthly inbound and outbound meetings with the client Control the risks associated with VAS activities. Monitor and correct the inadequate or inappropriate inventory, to meet the demands of sales, e.g. stock shortage. Ensure Material Master and bin master are maintained, updated and actioned as required. Control, quarantine, and damaged stock, including inspections, scrapping processes, etc. Ensure inventory processes are followed in operations and admin Manage facility maintenance and cleaning Requirements: Grade 12 Tertiary qualification advantages 3-5 years experience in Warehouse management and Inventory management Advance knowledge of WMS – Cargowrite Advanced Microsoft Office skills