Kwazulu-Natal: Desktop Support Technician posted by Salix Recruitment
Posted on 2025-09-10 00:00:00
| Employer | Salix Recruitment |
|---|---|
| Category | Automotive Technician |
| Location | Kwazulu-Natal / Kwazulu-Natal |
Job Summary
This is more than just a support role – it’s an opportunity to be the go-to problem-solver, the one who keeps everything running smoothly and earns trust across the business. If you’re someone who enjoys challenges, thrives on finding smart solutions, and wants to grow your career in a forward-thinking environment, this is your chance.
We would like to hear from you, send your application to *****@*****.co.za
Duties:
- Diagnose, troubleshoot, and resolve desktop, network, printer, and IT device issues.
- Manage daily/weekly system backups, updates, and preventive maintenance.
- Install, configure, and update operating systems, drivers, applications, and finance/accounting software.
- Build and upgrade PCs, replace components, and maintain hardware reliability.
- Support video conferencing equipment, end-user account setup, and plant IT operations.
- Maintain an accurate IT asset register and ensure compliance with security standards.
- Monitor and document Helpdesk and network incidents, creating regular IT reports.
- Perform ad hoc IT activities to ensure smooth and secure operations across the business.
Job Experience & Skills Required:
Qualifications:
- Matric (Grade 12)
- FET Certificate in PC Support, PC Engineering, IT: Technical Support, or NC: IT Systems Support (PC Engineering) – NQF Level 4–6 (minimum one required).
- CompTIA A+ and CompTIA N+ certifications.
- Microsoft Certified Desktop Support Technician (MCDST) – advantageous.
- CompTIA Security+ advantageous.
- Basic knowledge of PLC is advantageous.
Experience:
- Minimum of 3 years’ relevant IT support experience.
- Strong knowledge of networking, Windows operating systems (Windows 10 and above), and Microsoft 365.
- Hands-on experience with Active Directory administration.
- Ability to work shifts, overtime, and stand-by as required.
- Candidates will be required to complete a practical IT competency test as part of the selection process.
Skills & Competencies:
- Strong ability to gather, analyze, and interpret information accurately.
- Commitment to aligning with organizational goals and mission.
- Skilled in resource allocation, workflow optimization, and continuous improvement.
- Situational awareness with the ability to make clear, decisive choices.
- Effective communicator who shares plans and fosters collaboration.
- Innovative thinker with the capacity to shape and drive a forward-looking vision.
- Builder of frameworks and systems that enable organizational learning and growth.
- Demonstrates resilience, perseverance, and focus in achieving results.
- Ensures objective evaluation of projects and outcomes for continuous progress.
If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
Click Go Apply to apply online!
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