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KwaZulu-Natal: Hospitality Manager Kzn 30K-35K posted by Cedar Wood Recruitment

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Job Description

About the Role

The Hospitality Manager KZN is a key leadership position responsible for leading the full guest experience and operational performance of the hospitality division. This role requires strong leadership, meticulous attention to detail, and the ability to uphold premium hospitality standards across multiple properties.

Key Responsibilities

  • Uphold and continuously elevate luxury guest service standards across all villas.
  • Oversee the complete guest journey from arrival to departure, ensuring seamless service.
  • Personally manage VIP guests and resolve escalated service issues.
  • Monitor guest feedback channels and drive improvements based on insights.
  • Lead, mentor, and support Villa Managers and their hospitality teams.
  • Conduct regular performance evaluations, coaching, and skills development.
  • Recruit, train, and onboard hospitality staff to maintain high service standards.
  • Build a positive, professional, guest-centric team culture.

Requirements

  • Strong leadership and people-management capability
  • Excellent communication and guest-relations skills
  • Deep understanding of luxury hospitality standards
  • Strong operational and organisational skills
  • Effective problem-solving and decision-making ability
  • Financial awareness and budget management capability

Qualifications

Diploma or Degree in Hospitality Management, Tourism, or related field (preferred)

Salary & Benefits

Salary: R30 000 – R35 000 per annum.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in South Africa

The catering and hospitality industry in South Africa is a vibrant sector that provides numerous career opportunities for those passionate about delivering exceptional food and service experiences. Generally, the job market trends in this field are shaped by the country’s growing tourism industry, with many establishments seeking to enhance their offerings to attract both local and international visitors.

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Typically, salaries for catering and hospitality roles in South Africa can vary widely depending on factors such as experience, company size, and industry sector. For entry-level positions, broad salary ranges often fall between R30 000 to R50 000 per annum, while more senior roles may command salaries ranging from R60 000 to R120 000 or more. However, these figures are only a general guideline, and actual salaries can differ significantly based on individual circumstances.

Common skills required for catering and hospitality roles in South Africa include excellent communication and interpersonal skills, the ability to work effectively under pressure, strong attention to detail, and a passion for delivering exceptional customer service. Other essential skills may include basic knowledge of food preparation and presentation, understanding of health and safety regulations, and proficiency in point-of-sale systems and inventory management software.

Many industries commonly employ catering and hospitality professionals, including the financial services sector, technology industry, manufacturing sector, and tourism operators. These sectors often require staff with diverse skill sets, from fine dining establishments to hotels and event venues.

Career development opportunities are plentiful for those in the catering and hospitality industry. Typically, roles such as senior sous chef or department manager offer a clear path for career progression, while specialized skills like food costing and menu planning can be valuable assets in advancing within an organization. With experience, many professionals choose to pursue management positions or even entrepreneurial ventures, leveraging their expertise to build successful businesses.


This information provides general career guidance. Actual salaries and requirements vary by employer.

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