Midrand: Operational Consultant posted by Tower Group

March 9, 2026 Jobs in Gauteng

Job Description

Description:

To assist on a day to day basis with the Finance operational activities for Vodacom Payments.

A multi-skilled resource team who will be able to assist with the manual capturing of merchant data as and when required
The validation and correction of FICA/AML documentation loaded by sales agents using the Merchant Assisted On-Boarding App as well as merchants performing self on-boarding through the Merchant Online Application Journey (SMME Portal) to ensure that the documents presented meets the FICA/AML standards set
Day-to-day second level query management support as it pertains to:
o Changes in information already hosted on the core system
o Additional terminal requests
o Terminal deployment queries
o General value added services queries
o Integration liaison and site validations for e-Commerce deployments
o Liaison and support with suppliers who fall within the ambit of accountability
o Settlement /balancing queries as it pertains to merchants
Settlement / account balancing of vendor and agent accounts for value added services
Act as SMEs for projects that affects the areas of responsibility

Key performance indicators:
Accuracy and throughput of application processing
FICA / KYC verification and validation
Response time and accuracy of resolving operational queries as it relates to the multiple products managed within the VPS business operations area
Assisting with the settlement and balancing as well as operational support of VAS vendors

How to Apply

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About Telecommunication Jobs in Gauteng

In the Gauteng province of South Africa, the telecommunication industry is a significant sector with a growing demand for skilled professionals. Typically, jobs in this field require a strong foundation in technology and communication principles. The general job market trend is towards increased adoption of digital technologies, driving innovation and growth in various industries.

Generally, salaries for telecommunication roles can vary widely depending on factors such as experience, company size, and industry sector. While it’s common to see salary ranges between R400 000 to R1 million per annum for senior positions, junior roles may fall within a range of R250 000 to R500 000 per annum. However, these are broad estimates, and actual salaries can fluctuate based on individual circumstances.

Common skills required for telecommunication roles in Gauteng typically include proficiency in programming languages such as Java or Python, experience with network protocols and architecture, knowledge of cloud computing platforms, and strong analytical and problem-solving skills. Many employers also value candidates with certifications from reputable bodies like the International Telecommunication Union (ITU) or the Institute of Electrical and Electronics Engineers (IEEE).

The telecommunication industry is a broad sector that encompasses various types of roles, including network engineers, telecommunications technicians, and IT project managers. Financial services sector, technology industry, manufacturing sector, and government departments often employ professionals in this field. In addition to working for well-established multinationals like Google or Microsoft, job seekers may also explore opportunities with local companies specializing in telecommunication equipment, services, or consulting.

For career development, many employers offer training programs, mentorship schemes, and professional certifications to help employees advance in their careers. Typically, senior roles require at least 5-10 years of experience, while junior positions often require recent graduates or individuals with relevant vocational training. Regularly updating skills through online courses, workshops, and industry events can also enhance job prospects in the telecommunication sector.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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