Job Description
About the Role
The Soft Services Manager will be responsible for overseeing the delivery of soft services across various facilities in Cape Town, ensuring seamless coordination with internal teams and external service providers. This role requires a strong background in contract management, organizational skills, and excellent communication abilities.
Key Responsibilities
- Ensure service providers meet performance standards as outlined in SLAs.
- Oversee contract compliance and performance adherence to service-level obligations.
- Handle contract renewals, modification and amendments.
- Focus on optimizing service delivery, driving improvements, and ensuring compliance across all contracts.
- Work closely with internal specialised teams, including Energy & Utilities and Procurement, to manage service interactions and ensure efficient coordination with the Facilities Management team.
- Implement strategies to enhance vendor relationships, focusing on continual performance improvement.
Requirements
- Proven experience in contract management and service delivery oversight.
- Strong organizational and multitasking skills.
- Excellent communication, negotiation and analytical skills.
- Demonstrated experience in managing cross-functional teams.
- Strong technical background, with experience in managing service providers and field services.
- Experience in working closely with Procurement on contract alignment and supplier management.
- Ability to work independently and as part of a team.
Qualifications
No specific qualifications mentioned.
Salary & Benefits
Salary information not provided.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Management Jobs in Western Cape
In Western Cape, South Africa, other management positions typically fall under various industries such as financial services sector, technology industry, and manufacturing sector, where effective leadership and strategic decision-making are crucial to drive growth and success.
When it comes to salary expectations for this type of role, it’s common for management positions in the Western Cape to command a broad range of salaries. Typically, entry-level management roles may start at around R600 000 – R800 000 per annum, while senior management positions can range from R1 million – R3 million or more, depending on factors such as experience, company size, and industry sector. It’s essential to note that these are general estimates, and actual salaries can vary widely.
In terms of skills required for other management positions in the Western Cape, common requirements include strong leadership and communication skills, strategic thinking, problem-solving abilities, and a proven track record of driving business growth and innovation. Typically, managers in this field also need to possess excellent analytical and technical skills, as well as the ability to build and maintain effective relationships with colleagues, customers, and stakeholders. Other essential skills may include project management, change management, and digital literacy.
Industries commonly employing other management positions in Western Cape typically include financial services sector, technology industry, manufacturing sector, and tourism. In these sectors, managers are often responsible for driving business strategy, managing teams, and ensuring operational efficiency.
Career development opportunities for professionals in other management positions in the Western Cape are generally excellent, with many companies investing heavily in training and development programs to equip their employees with the skills needed to succeed in an ever-changing business environment. Typically, career progression paths may involve taking on increasingly senior roles, such as department head or director, or transitioning into specialized fields like operations management or human resources. Overall, a career in other management positions in Western Cape can be rewarding and challenging, offering opportunities for professional growth and development in a dynamic and fast-paced business landscape.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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