Mpumalanga: Hybrid Sales Consultant | Meridian Wine Merchants | Mpumalanga posted by Managed People Solutions

About the Role

We are seeking a passionate and results-driven individual to join our team as a Hybrid Sales Consultant at Meridian Wine Merchants in Mpumalanga. As a key member of our sales team, you will be responsible for driving sales growth and delivering exceptional customer service to our diverse clients.

Key Responsibilities

• Effectively execute call procedures, in accordance with the SOP on pre, during and post call procedures.
• Effectively execute sales levers at outlet, in accordance with the SOP according to customer call procedure.
• Collect, capture, and maintain accuracy of all wines listed on all wine lists in your sales area as per the wine list data base SOP.
• Effectively execute stock allocation, by managing the stock allocation as per RSM requirements and stock allocation report.
• Log all calls and capturing interaction with customers on the handheld device as per SOP and RSM requirements.
• New product introduction, vintage changes, and upliftment procedure to be carried out as per SOP.
• Client Trade visits to be done as per the RSMs requirements and according to SOP.
• Deliver customer satisfaction by call cycle management.
• Effective planning of the call cycle as per contact and coverage SOP.
• Plan and prioritize, demonstrate abilities to manage competing demands.
• Deliver customer satisfaction by assisting new customers in opening accounts, as per SOP on new accounts.
• Recording and promptly acting upon customers complaints, queries and requests and feedback accordingly as per Communication SOP and contact grid.
• Identify training needs of the customer and execute according to a training plan.
• Understand the sales strategy as well as your personal sales target by customer and brand and deliver the result.
• Make yourself aware of the dress code and adhere to it (smart casual) as per SOP.
• Manage and take care of company assets including car, laptop, and handheld devices as per SOP.
• Submit all expense reports on time as per SOP.

Requirements

• Diploma relating to Sales, Marketing, Hospitality management or Food and Beverage management.
• Liquor Industry and wine Knowledge.
• Selling, Coaching, and Negotiation skills.
• 2-3 years sales and merchandising experience in a related FMCG environment.

Qualifications

• CWA Certificate Wine Course.

Salary & Benefits

No salary information is available.