Job Description
About the Role
We are seeking an experienced Internal Sales and Client Liaison Consultant to join our team in Paarl. As a key member of our sales support team, you will be responsible for managing sales administration, handling customer enquiries, and providing exceptional service to our clients.
Key Responsibilities
- Manage sales administration, including quotations, sales orders, and invoicing
- Handle customer enquiries via phone and email, delivering accurate and professional service
- Support the sales team with proposals, pricing, and product documentation
- Maintain accurate customer records and administrative systems
- Coordinate with internal teams to ensure timely and accurate order fulfilment
- Follow up on quotations and provide updates on orders and delivery timelines
- Monitor stock levels and liaise with purchasing when required
- Prepare sales reports for management
- Assist with general office administration as needed
Requirements
- Matric qualification required
- 2–4 years’ experience in sales support, office administration, or a customer-facing role
- Excellent written and verbal communication skills, with professional email and phone manner
- Strong computer skills, including MS Office; exposure to CRM or ERP systems is beneficial
- High attention to detail, ensuring accuracy across all documentation
- Ability to manage multiple tasks, prioritise effectively, and perform well in a fast-paced environment
- Well-organised, professional, and customer-focused approach
- Collaborative team player with a proactive, problem-solving attitude
Qualifications
(No qualifications mentioned in the original job description)
Salary & Benefits
Salary: R negotiable dependent on experience
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT Sales Jobs in Western Cape
The IT sales industry in Western Cape is generally a dynamic and growing field, with an increasing demand for skilled professionals to drive business growth and digital transformation across various sectors. Typically, the job market trends indicate a high level of competition among job seekers, but also present opportunities for those who possess the right skills and experience.
In terms of salary expectations, IT sales roles in Western Cape typically offer broad ranges that can vary significantly depending on factors such as the individual’s level of experience, the company size, and the specific industry sector. Generally, entry-level positions may fall within a range of R500 000 to R1 200 000 per annum, while senior roles can command salaries between R800 000 and R3 million or more. However, it is essential to note that actual salary figures can differ significantly depending on individual circumstances.
Common skills required for IT sales roles in Western Cape include strong technical knowledge of various software solutions, excellent communication and interpersonal skills, and the ability to build and maintain relationships with clients and stakeholders. Typically, candidates with experience in areas such as cloud computing, cybersecurity, and data analytics are highly sought after. Additionally, proficiency in tools like Salesforce, Microsoft Dynamics, or similar CRM systems is often preferred.
The IT sales industry is commonly found in various sectors, including financial services sector, technology industry, manufacturing sector, and healthcare industry. Often, companies within these sectors require IT sales professionals to provide solutions that meet their specific business needs and drive growth.
In terms of career development, IT sales roles can offer opportunities for professional growth and advancement. Typically, experienced sales professionals may move into leadership positions or transition into specialized roles such as account management or technical consulting. Some may also choose to pursue additional education or certifications to enhance their skills and stay competitive in the job market.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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