Job Description
About the Role
We are seeking a dynamic couple to join our team as Field Guides and Lodge Anchors at our esteemed establishment in Philippolis. As a key member of our team, you will be responsible for providing exceptional guest experiences, managing various aspects of lodge operations, and contributing to the success of our business.
Key Responsibilities
- Conducting guided safaris for international guests, including exclusive and photographic safaris
- Ensuring the safety, comfort, and enjoyment of guests throughout their safari experience
- Hosting guests with professionalism and enthusiasm, providing informative and engaging insights
- Facilitating guest transfers to and from safari destination when required
- Creating compelling content for social media platforms through still and video photography
- Managing various aspects of lodge operations, including housekeeping and front office departments
- Assisting with events planning and execution
- Maintaining the aesthetic standards of the lodge
- Allocating airport transfers and providing assistance around the lodge as needed
Requirements
- Grade 12
- A formal qualification will be an advantage
- At least 2 years experience in a high-end lodge environment
- Valid RSA Driver’s License (will be an advantage)
- Computer literate
- Exceptional Guest Relations skills
- Ability to manage staff and departments
- Ability to plan ahead and problem solve
- Financial experience in budget control, stock takes, and stock control
- Mature and responsible
- Well spoken, well-groomed, and presentable
- Strong leadership capabilities
- Positive attitude and approach toward teamwork
- Hands on approach towards the guest experience
Qualifications
- No qualifications mentioned.
Salary & Benefits
- Salary details not specified.
How to Apply
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