Job Description
About the Role
SydSen Recruit is seeking an experienced and skilled Branch Supervisor to join our team in Plettenberg Bay. As a key member of our retail operations, you will be responsible for overseeing daily branch activities, managing staff, and ensuring exceptional customer service.
Key Responsibilities
- Supervise daily branch operations, ensuring smooth opening and closing procedures
- Manage and support branch staff, including scheduling, task allocation, and on-the-job training
- Ensure high levels of customer service and resolve customer queries or complaints professionally
- Oversee sales performance and assist in achieving branch targets
- Maintain stock control, including ordering, receiving, stock counts, and merchandising
- Ensure correct handling, mixing, and display of paint products where applicable
- Monitor housekeeping, health and safety, and compliance with company procedures
- Assist with basic administrative duties, reporting, and cash handling
- Support the Branch Manager or Owner with operational and performance-related tasks
Requirements
- Previous experience in a hardware, paint, or building materials retail environment
- Supervisory or team-lead experience preferred
- Good knowledge of hardware tools, paint products, and related materials
- Strong customer service and communication skills
- Ability to lead by example and work hands-on when required
- Basic computer literacy (POS systems, stock systems, and email)
- Reliable, well-organised, and able to work under pressure
Qualifications
- Previous supervisory or team-lead experience in a retail environment is highly recommended.
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How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About FMCG Retail Jobs in Western Cape
The FMCG (Fast-Moving Consumer Goods) retail industry in Western Cape is a dynamic and competitive field, with job seekers often facing high demand for skilled professionals. Typically, this industry experiences steady growth due to the country’s urbanisation and increasing middle-class consumer base. As a result, job opportunities are common, especially in sectors such as financial services, technology, and manufacturing.
In general, FMCG retail positions in Western Cape can command salary ranges that vary widely depending on factors such as experience, company size, and industry sector. While broad ranges cannot be provided due to the complexity of individual circumstances, it is often true that salaries for these roles fall within the following ranges: R400 000 – R1 200 000 per annum. However, please note that actual salaries may differ significantly depending on individual qualifications, employer size, and local market conditions.
Common skills required for FMCG retail positions include excellent communication and interpersonal skills, as well as a solid understanding of business operations and customer service principles. Typically, candidates with experience in sales, marketing, or logistics are well-suited for these roles. Additionally, strong analytical and problem-solving skills are often necessary to drive business growth and improve operational efficiency.
FMCG retail jobs can be found across various industry sectors, including financial services, technology, manufacturing, and healthcare. These roles may involve working with products such as food, beverages, personal care items, or household goods. The common thread among these industries is the need for skilled professionals who can drive business growth, manage supply chains, and deliver exceptional customer experiences.
For those looking to break into FMCG retail careers in Western Cape, career development opportunities are often plentiful. Typically, experienced professionals may be eligible for promotions to senior management roles or take on more strategic responsibilities. Others may choose to transition into related fields such as product management, marketing, or logistics. With experience and skills honed over time, FMCG retail professionals can enjoy a fulfilling and rewarding career in this dynamic industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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