Polokwane: Program Administrator

The role focuses on: Managing SETA and QCTO compliance processes Coordinating learner recruitment and onboarding Securing and managing host employers Managing stakeholder communication Ensuring successful implementation of funded learnerships, skills programmes, and occupational qualifications Overseeing the administration of self funded programs This position is critical to ensuring Belen Designs runs compliant, well-coordinated, and fully funded training programmes aligned with national skills development priorities. Key Responsibilities: SETA & QCTO Engagement: Discretionary grant applications Learnership agreements Memoranda of Agreement (MOAs) Service Level Agreements (SLAs) Submit required documentation within deadlines Track funding approvals and payment schedules Ensure compliance with SETA policies and procedures Coordinate QCTO accreditation processes and programme approvals Prepare for monitoring visits and audits Programme Administration & Compliance: Prepare learner contracts and tripartite agreements Compile and maintain learner files (hard copy and electronic) Ensure compliance with: Learnership agreements, Attendance registers, Workplace logbooks, Assessment records, Track stipends and payment reconciliation, Prepare monthly progress reports for SETAs, Maintain compliance checklists for audits, Ensure POPIA compliance and data protection Learner Recruitment & Coordination: Coordinate learner recruitment drives Screen and shortlist candidates according to SETA criteria Conduct learner inductions Manage learner onboarding documentation Track learner attendance and performance Address learner queries and grievances Coordinate exit documentation and certification processes Host Employer Engagement & Placement: Identify and approach potential host employers Persuade and negotiate workplace placement opportunities Present value proposition to employers: Stipend benefits Skills pipeline development BBBEE and compliance benefits Draft and manage host employer agreements Monitor workplace mentoring arrangements Conduct regular workplace visits and reporting Resolve workplace-related learner challenges Stakeholder Coordination: Engage and maintain relationships with: SETA officials QCTO representatives Host employers Training facilitators and assessors Moderators Community leaders Local municipalities Learners and parents/guardians, where applicable Monitoring & Reporting: Track learner progress and completion rates Monitor funding utilisation Prepare: Monthly implementation reports, Quarterly performance reports, Close-out reports, Ensure documentation readiness for audits, Maintain programme dashboard (targets vs actuals) Risk & Quality Management Identify programme risks (dropouts, host withdrawal, funding delays) Develop mitigation strategies Ensure alignment with QCTO occupational qualification requirements Monitor assessment and moderation processes Ensure corrective action implementation when required Requirements: South African unemployed youth aged between the ages of 18 and 34. Must not have participated in the YES Programme previously. Bachelor’s degree/diploma in Public Administration, Business Management, Human Resources Management, Project Management, or equivalent. Excellent organisational, reporting, and stakeholder engagement skills. High ethical standards and attention to detail. Strong communication and digital literacy skills and excellent with spreadsheets Highly attentive to detail Highly engaging with some track record of caring for stakeholders Innovative and focused on continuous improvements Self-starter with a keen interest in education-aligned philanthropic initiatives Applicants must reside in the surrounding areas (Dovheni and Mavhambe Village) Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks of submitting your application.