Job Description
About the Role
Mega Polokwane Midas is seeking a highly skilled Telesales Specialist to join their team in Polokwane. The ideal candidate will be responsible for meeting sales targets, providing excellent customer service, and maintaining a high level of professionalism in all interactions.
Key Responsibilities
- Respond to inbound customer sales inquiries
- Provide support and pricing details in response to inbound enquiries
- Identify sales leads and escalate them to external sales staff
- Process sales orders
- Ensure customer satisfaction through great service
- Provide quotations, product, and service information
- Explore new potential markets
- Increase profitability and maintain sales targets
- Promote the features and benefits of Mega Polokwane Midas’ products/services
- Arrange dispatch and administration of products and services sold
- Receive, manage, or escalate customer complaints related to the sale of products and services
- Provide administrative support to produce RFIs, RFPs, RFQs and other sales-related documents
- Maintain client databases
Requirements
- Matric
- At least 5 years experience as telesales or sales representative in Spares/Motor/Engine parts
- Extensive experience in a telesales/call centre environment dealing with customer needs
- Basic knowledge of the operations of an Internal Combustion Engine
- Technical/Mechanical background (desirable)
- Product Knowledge
- Telephone etiquette and professionalism
- Some business acumen, understanding of costs and breakeven scenarios of customer service delivery
- Thorough knowledge of the geographical area of responsibility
Qualifications
(No qualifications mentioned in the original job description)
Salary & Benefits
(No salary or benefits information mentioned in the original job description)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Sales Jobs in Capricorn
In Capricorn, South Africa, the sales industry is a dynamic and competitive field, with many opportunities available for those who possess the right skills and attitude. Typically, sales roles in this region require individuals to have excellent communication and interpersonal skills, as well as a strong understanding of the product or service being sold.
Generally, sales professionals in Capricorn can expect to earn salaries within the range of R400 000 to R800 000 per annum, depending on factors such as their level of experience, the size of the company they are working for, and the industry sector in which they are operating. However, it’s essential to note that these salary ranges are broad estimates, and actual figures can vary significantly.
Common skills required for sales roles in Capricorn include excellent communication and interpersonal skills, a strong understanding of the product or service being sold, and the ability to build rapport with clients and colleagues alike. Other key skills often sought after by employers include negotiation and persuasion skills, a strong work ethic, and the ability to meet or exceed sales targets.
Many industries in Capricorn commonly employ sales professionals, including the financial services sector, technology industry, manufacturing sector, and retail sector. These roles may involve selling products or services directly to customers, as well as building relationships with clients and identifying new business opportunities.
For those looking to pursue a career in sales, there are many opportunities for development and advancement. Typically, sales professionals can expect to progress through the ranks of the company, taking on increasingly senior roles and responsibilities. With experience and a strong track record of performance, it’s possible to move into leadership positions or transition into related fields such as account management or business development.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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