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Pongola: Reservationist

Job Description

About the Role

The Reservationist role is a critical component of our luxury game lodge’s front office team, responsible for ensuring seamless guest experiences and efficient reservations processes.

Key Responsibilities

  • Manage reservations and room allocations in accordance with hotel policies and procedures
  • Respond to guest inquiries and resolve any issues promptly and professionally
  • Maintain accurate records of guest information, reservations, and payments
  • Collaborate with the front office team to ensure smooth check-in and check-out processes
  • Process payments and handle cash transactions accurately
  • Provide exceptional customer service to international guests and travel agents

Requirements

  • Grade 12 / Matric Diploma or Degree in Hospitality Management, Tourism, or related field preferred
  • Formal hotel school qualification advantageous
  • Valid drivers license beneficial
  • Minimum 25 years experience in reservations or front office within a 4-star or 5-star lodge/hotel environment
  • Previous luxury game lodge experience highly advantageous
  • Experience working with international guests and travel agents

Qualifications

  • No formal qualifications mentioned in the original job description, so this section is skipped.

Salary & Benefits

No salary information was provided in the original job description, so this section is also skipped.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in UPhongolo

In UPhongolo, South Africa, the catering and hospitality industry is a significant sector, often contributing to the local economy through tourism, events, and everyday food service. Typically, this field experiences fluctuating demand, with peak seasons in summer and holiday periods. As such, professionals working in this sector must be adaptable and prepared for variable workload patterns.

View Job  South Africa: General Manager - Mountain Resort Hotel - Letaba Limpopo Region posted by C & G Hospitality Recruitment T/A Hotelrecruiters

Generally, catering and hospitality roles in UPhongolo offer a range of salary options, often falling within the R300 000 to R600 000 per annum bracket, depending on experience, company size, and industry sector. Salaries can vary widely due to factors such as qualifications, years of service, and specific job responsibilities. However, it is essential to note that actual salaries may differ significantly from these broad estimates.

Common skills for catering and hospitality roles typically include excellent communication and interpersonal skills, attention to detail, ability to multitask under pressure, basic knowledge of food preparation and presentation, strong customer service skills, organisational and time management abilities, and a willingness to work flexible hours. In some cases, technical certifications or specific industry qualifications may also be beneficial for career advancement.

The catering and hospitality industry is diverse, with various sectors employing these roles. Financial services sector establishments often have large food and beverage operations, while technology companies may host corporate events requiring catering services. Manufacturing and retail industries also frequently require catering staff to manage their in-house restaurants or canteens.

In this field, career development opportunities are common. Many professionals start as entry-level positions or trainees and progress to management roles or specialist areas such as food and beverage control or menu planning after a few years of experience. Additionally, there are various training programs and certifications available for those looking to advance their skills or transition into related fields like hotel management or culinary arts.


This information provides general career guidance. Actual salaries and requirements vary by employer.

View Job  Cape Town City Centre: Assistant Lodge Management Couple



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How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

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Pongola: Reservationist

Job Description

About the Role

The Reservationist role is a critical component of our luxury game lodge, responsible for ensuring seamless guest experiences and efficient front office operations.

Key Responsibilities

  • Manage reservations and bookings in accordance with hotel policies and procedures
  • Provide exceptional customer service to international guests and travel agents
  • Maintain accurate records and reports on room occupancy, revenue, and other key performance indicators
  • Work closely with the front desk team to ensure smooth check-in and check-out processes
  • Process payments and handle cash transactions accurately
  • Utilize PMS systems to manage room inventory, rates, and availability
  • Respond to guest inquiries and resolve issues in a timely and professional manner

Requirements

  • Grade 12 / Matric Diploma or Degree in Hospitality Management, Tourism, or related field preferred
  • Formal hotel school qualification advantageous
  • Valid drivers license beneficial
  • Minimum 25 years experience in reservations or front office within a 4-star or 5-star lodge/hotel environment
  • Previous luxury game lodge experience highly advantageous

Qualifications

  • None specified

Salary & Benefits

  • Not specified

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in UPhongolo

In UPhongolo, South Africa, the catering and hospitality industry is a significant sector, often contributing to the local economy through tourism, events, and everyday food service. Typically, this field experiences fluctuating demand, with peak seasons in summer and holiday periods. As such, professionals working in this sector must be adaptable and prepared for variable workload patterns.

View Job  Cape Town City Centre: Assistant Lodge Management Couple

Generally, catering and hospitality roles in UPhongolo offer a range of salary options, often falling within the R300 000 to R600 000 per annum bracket, depending on experience, company size, and industry sector. Salaries can vary widely due to factors such as qualifications, years of service, and specific job responsibilities. However, it is essential to note that actual salaries may differ significantly from these broad estimates.

Common skills for catering and hospitality roles typically include excellent communication and interpersonal skills, attention to detail, ability to multitask under pressure, basic knowledge of food preparation and presentation, strong customer service skills, organisational and time management abilities, and a willingness to work flexible hours. In some cases, technical certifications or specific industry qualifications may also be beneficial for career advancement.

The catering and hospitality industry is diverse, with various sectors employing these roles. Financial services sector establishments often have large food and beverage operations, while technology companies may host corporate events requiring catering services. Manufacturing and retail industries also frequently require catering staff to manage their in-house restaurants or canteens.

In this field, career development opportunities are common. Many professionals start as entry-level positions or trainees and progress to management roles or specialist areas such as food and beverage control or menu planning after a few years of experience. Additionally, there are various training programs and certifications available for those looking to advance their skills or transition into related fields like hotel management or culinary arts.


This information provides general career guidance. Actual salaries and requirements vary by employer.

View Job  South Africa: MICE Manager



GO APPLY NOW

Safe & secure application process


[quick_job_alert]


[jobseeker_tips]

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

[sa_latest_jobs count=”6″ columns=”2″]

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Pongola, Jobs in UPhongolo

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