Job Description
About the Role
Kendrick Recruitment is seeking a versatile and detail-oriented Front of House / Administration / Personal Assistant to join a 5-star luxury lodge based in Pongola, KwaZulu-Natal. This is an excellent opportunity for a strong all-rounder with hospitality experience who thrives in a guest-facing, operationally involved environment.
Key Responsibilities
• Manage reservations and front office duties
• Operate the NightsBridge booking system
• Handle guest and agency correspondence
• Perform general office administration duties
• Process invoicing and manage payment controls
• Conduct guest check-in and check-out procedures
• Maintain accurate accounts and financial records
• Coordinate guest activities, excursions, and special requests
• Assist with stock control and stock takes
• Oversee housekeeping and restaurant coordination when required
• Maintain an organised and professional reception area at all times
• Support all-round lodge operations as a flexible team player
Requirements
Previous experience in a 4 or 5-star hospitality establishment in a similar role
Strong administrative and organisational skills
Experience with NightsBridge or similar reservation systems advantageous
Ability to manage multiple responsibilities in a lodge environment
Strong communication and guest service skills
Team player with a proactive and adaptable attitude
Own vehicle required
Salary & Benefits
R12,000 – R15,000 (live-in)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in UPhongolo
In UPhongolo, South Africa, the catering and hospitality industry is a significant sector, often contributing to the local economy through tourism, events, and everyday food service. Typically, this field experiences fluctuating demand, with peak seasons in summer and holiday periods. As such, professionals working in this sector must be adaptable and prepared for variable workload patterns.
Generally, catering and hospitality roles in UPhongolo offer a range of salary options, often falling within the R300 000 to R600 000 per annum bracket, depending on experience, company size, and industry sector. Salaries can vary widely due to factors such as qualifications, years of service, and specific job responsibilities. However, it is essential to note that actual salaries may differ significantly from these broad estimates.
Common skills for catering and hospitality roles typically include excellent communication and interpersonal skills, attention to detail, ability to multitask under pressure, basic knowledge of food preparation and presentation, strong customer service skills, organisational and time management abilities, and a willingness to work flexible hours. In some cases, technical certifications or specific industry qualifications may also be beneficial for career advancement.
The catering and hospitality industry is diverse, with various sectors employing these roles. Financial services sector establishments often have large food and beverage operations, while technology companies may host corporate events requiring catering services. Manufacturing and retail industries also frequently require catering staff to manage their in-house restaurants or canteens.
In this field, career development opportunities are common. Many professionals start as entry-level positions or trainees and progress to management roles or specialist areas such as food and beverage control or menu planning after a few years of experience. Additionally, there are various training programs and certifications available for those looking to advance their skills or transition into related fields like hotel management or culinary arts.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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