Job Description
About the Role
We are seeking an experienced Hotel General Manager to lead our 4-star mountain resort in the Great Letaba, Limpopo region. As the primary custodian of the guest experience, brand integrity, and financial performance, you will be responsible for managing diverse departments and ensuring peak efficiency. The successful candidate will have a proven track record of driving revenue growth, optimizing financial performance, and maintaining high standards of quality in a unique geographical setting.
Key Responsibilities
- Operational Leadership: Direct all daily operations to ensure peak efficiency.
- Implement SOPs that reflect the property’s specific needs as a mountain resort, focusing on seamless guest transitions from arrival to departure.
- Commercial Strategy: Drive revenue growth through aggressive yield management and local marketing initiatives.
- Oversee the annual budgeting process and manage the P&L to optimize GOP (Gross Operating Profit).
- Asset Management: Maintain the physical property to the highest standards.
- Rooms Division & Reservations Management: Oversee the performance of the on-site Reservations Department, ensuring they maximize direct bookings and manage the property management system (PMS) with 100% accuracy.
- Oversight of Food & Beverage, Conferencing & Banqueting Departments: Provide direct strategic leadership and daily supervision to the Food & Beverage Manager and the Banqueting & Conference Manager.
- Guest Relations: Personally handle high-level guest feedback and VIP arrivals.
- Team Development: Recruit, train, and mentor department heads.
Requirements
- Experience: A minimum of 8–10 years in the hospitality industry, with at least 3 years in a General Manager or Deputy GM role at a 4-star (or higher) resort property.
- Education: A Degree or Diploma in Hospitality Management, Business Administration, or a related field.
- Technical Skills: Proficiency in Property Management Systems and advanced financial literacy for P&L analysis.
Qualifications
None mentioned.
Salary & Benefits
Salary details not available.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in ZA
The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.
When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.
Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.
The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.
Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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