Port Elizabeth: Customer Relations Officer – Port Elizabeth posted by Headhunters

Our client operating in the Wholesale and Retail Industry, is currently looking to employ an experienced Customer Relations Officer to be based in Port Elizabeth.

Requirements:

• Minimum qualification: Grade 12.
• Computer literate Excel, Word, Outlook.
• Fluent in English / Afrikaans language.
• Experience in FMCG would be advantageous.

Responsibilities, but not limited to:

1. Sales:

• To drive through regular telephonic contact, sales and required service levels of specific key accounts.
• To ensure turnover achievement by soliciting sales.
• To process orders and placement thereof with the relevant suppliers.

2. Member Management:

• To ensure all requests, queries, and other opportunities from members, suppliers and other internal divisions are dealt with efficiently.
• To ensure the timely dissemination of critical information.
• To ensure the service and different value-added services offered delivered in an excellent manner.

3. Sales Administration:

• To manage and negotiate the deal request process.
• To complete the required administration and controls efficiently and accurately.
• Process all orders on the system to company standard.

Please consider your application unsuccessful should you not receive a response within two weeks of applying.