Job Description
About the Role
The Junior IT Support role is an exciting opportunity for a motivated individual to join our team and develop their technical skills in a dynamic environment. As a Junior IT Support, you will be responsible for providing day-to-day technical support to users and assisting with maintaining our organisation’s IT systems.
Key Responsibilities
- Provide first-line IT support to users for hardware, software, and network-related issues.
- Assist with troubleshooting desktop computers, printers, email, and general office applications.
- Install, configure, and maintain user workstations and peripheral devices.
- Assist users with email setup, password resets, and system access requests.
- Assist with basic database administration tasks within SQL environments.
- Support database maintenance activities, including backups, monitoring, and basic troubleshooting.
- Provide basic support for company servers and assist with routine maintenance tasks.
- Monitor system performance and escalate issues when required.
- Assist senior IT staff with server updates, backups, and system checks.
- Manage and track software licenses across the organisation.
- Maintain accurate records of IT systems, licenses, and equipment.
Requirements
- Relevant IT qualification (Diploma, Certificate, or Degree in Information Technology or similar).
- Basic knowledge of computer hardware, operating systems, and networking.
- Familiarity with Microsoft Office and email systems.
Qualifications
(No qualifications mentioned in the original job description)
Salary & Benefits
(No salary information mentioned in the original job description)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Nelson Mandela Bay
The IT and computing industry is a growing sector in Nelson Mandela Bay, with many companies seeking skilled professionals to fill various roles. Typically, job seekers in this field can expect a high demand for talent, particularly in areas such as software development, data analytics, and cybersecurity. Generally, these professionals are in high demand across various industries.
Salary expectations for IT and computing professionals in Nelson Mandela Bay are often on the higher side, but can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may start within a salary range of R400 000 to R600 000 per annum, while senior roles can command salaries ranging from R1 200 000 to R2 500 000 or more, per annum. However, it’s essential to note that these figures are broad estimates and actual salaries can differ significantly depending on the specific employer and industry.
Common skills required for IT and computing roles in Nelson Mandela Bay include proficiency in programming languages such as Java, Python, and C++, as well as experience with database management systems like MySQL and MongoDB. Typically, strong analytical and problem-solving skills are also highly valued, as are excellent communication and teamwork abilities. Additionally, knowledge of cloud computing platforms like AWS and Azure is often desirable. In terms of industry sectors, common employers include the financial services sector, technology industry, manufacturing sector, and public sector organisations.
Career development opportunities for IT and computing professionals in Nelson Mandela Bay are numerous. Typically, career progression paths may involve moving from entry-level positions to senior roles within a company, or pursuing further education and training to specialise in a particular area. Many companies also offer opportunities for professional development through training programmes, mentorship schemes, and networking events.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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