Job Description
About the Role
The Product Operations & QA Coordinator is responsible for ensuring the effective coordination, quality assurance, and delivery of development work across the ODIN Checkpoint platform. The role acts as a critical link between the Product Owner, Development Team, and Operations Team by ensuring bugs are properly investigated, structured, and reproducible, and coordinating and executing quality assurance across web and mobile platforms.
Key Responsibilities
- Bug Triage & Issue Management (PRIMARY)
- Investigate and reproduce bugs reported by users
- Define clear and structured reproduction steps
- Gather required technical and contextual information
- Classify issues (bug vs feature vs user error)
- Prioritize and escalate issues appropriately
- Quality Assurance & Coordination
- Validate all development tickets before release
- Perform functional QA testing as well as coordinate QA across web and mobile applications
- Perform regression testing and ensure regression testing is completed for releases across web and mobile applications
- Work with developers to verify fixes and corner cases
- Release Management & Communication
- Compile release notes for features and bug fixes
- Communicate updates via the Checkpoint platform
- Ensure accurate documentation of releases
- Product Operations & Ticket Management
- Manage and maintain development tickets in Click-Up
- Structure and refine tickets for developer clarity
- Support backlog preparation with the Product Owner
- Track ticket progress across development lifecycle
- Cross-Team Coordination
- Act as liaison between the Operations team and the Development team
- Ensure clear communication and alignment across teams
- Documentation & Training Support
- Responsible for maintaining ODIN Academy content
- Assist in updating product documentation
Requirements
Formal Tertiary education: Grade 12
Diploma or Degree in:
• Information Systems
• Engineering (e.g., Industrial, Electrical, Mechanical, Mechatronics, Software)
• Computer Science
• Business/Operations OR equivalent practical experience in a technical/software environment
Experience: 2 – 5 years’ experience in:
• QA / Software Testing
• Business Analysis
• Product / Project Coordination
• Technical Operations or similar
Languages: Proficiency in English (additional languages are advantageous)
Drivers Licence: Code 8- (minimum)
Salary & Benefits
Salary information not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Motoring Jobs in Eastern Cape
The Other Motoring sector in Eastern Cape, South Africa, is a rapidly growing industry with a diverse range of job opportunities available. Typically, this field encompasses the maintenance and repair of various types of vehicles, including cars, trucks, and motorcycles. Generally, individuals working in this sector require strong technical skills, attention to detail, and excellent communication abilities.
In terms of compensation, salaries for Other Motoring professionals in Eastern Cape are generally competitive, with broad salary ranges depending on factors such as experience, company size, and industry sector. Typically, entry-level positions can start within the R200 000 – R400 000 per annum range, while more senior roles may command salaries between R500 000 – R1 million per annum or more. However, please note that these figures are broad estimates and actual salaries may vary.
Common skills required for roles in this industry include mechanical aptitude, problem-solving abilities, physical stamina, and excellent customer service skills. Typically, individuals working in this field require a strong foundation in automotive repair and maintenance, as well as the ability to work independently and as part of a team. Computer-aided design (CAD) skills and knowledge of industry-specific software are also often beneficial.
The Other Motoring sector is commonly found in industries such as the manufacturing sector, technology industry, and financial services sector. Manufacturers, distributors, and service providers in these sectors often require skilled technicians to maintain their fleets and equipment.
Career development opportunities abound for those working in this field, with many positions offering potential for advancement and specialization. Typically, experienced technicians may have the opportunity to move into supervisory or management roles, while others may pursue further education and training to become master technicians or start their own businesses. With the right skills and experience, individuals can establish themselves as experts in their field and enjoy long-term career satisfaction and growth.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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