Support Team Lead
Posted on 2025-03-17
| Employer | Hire Resolve |
|---|---|
| Salary | 0 |
| Category | It Computer |
| Location | Eastern Cape / Port Elizabeth |
Job Summary
Responsibilities:
- Support and maintain applications within the scope of the position
- Comply with standard processes and procedures documentation
- Diagnose and analyze problems in a timely and professional manner
- Monitor all production application components to ensure high availability and meet or exceed client expectation
- Contact development teams to assist in incident resolution in relation to system alerts
- Maintaining relationships with key strategic partners and customers
- Identify opportunities for process, systems and application improvements in a dynamic environment architected to solve problems and improve processes
- General knowledge of software development lifecycle
- High degree of initiative, mature judgment, and discretion
- Ability to conduct and direct research into IT issues and products as required
- Ability to present ideas in business-friendly and user-friendly language
- Provide accurate monthly reports in a timely manner to Management
- Become efficient in the use, workflow and capabilities of the system used for support
Requirements:
- Relevant qualification or related experience
- An understanding of/the ability to read and debug code advantageous
- An understanding of different message formats advantageous
- C#, .NET, MS SQL advantageous
If you are looking for a career change, you can contact Gaby Turner at *****@*****.co.za or Carmen Schafer at Hire Resolve
Support Team Lead position available in Eastern Cape, Port Elizabeth. This job position was posted by Hire Resolve. The job has been posted as a char8000 ad on 2025-03-17 at 00:07:44 in the It Computer category
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