Port Elizabeth: TELESALES CLERK PE posted by Work Africa

TELESALES CLERK/PORT ELIZABETH

We are seeking a proactive and customer-focused Telesales Clerk to join our fast-paced FMCG team in Port Elizabeth. The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to manage high-volume customer interactions while maintaining outstanding service levels.

Minimum Requirements

• Matric (Grade 12) required.
• At least 12 years of telesales, call centre, or customer service experience FMCG experience is an advantage.
• Strong communication (English/Afrikaans) and negotiation skills.
• Computer literate (MS Office, CRM systems).
• Ability to work under pressure in a fast-moving environment.
• Strong attention to detail and accuracy.
• Professional, friendly, and customer-centric attitude.

Key Responsibilities

• Manage inbound and outbound sales calls to existing and prospective customers.
• Process customer orders accurately and efficiently.
• Build and maintain strong customer relationships to support repeat business.
• Promote current products, promotions, and new releases.
• Monitor stock availability and liaise with the warehouse and logistics team for deliveries.
• Handle customer queries, complaints, and follow-ups professionally.
• Update customer information and order details in the CRM system.
• Achieve daily, weekly, and monthly call and sales targets.
• Assist the sales team with administrative tasks when required.

Salary: Market related

Application Process: Online applications will received priority, or e-mail CV to *****@*****.co.za, use TELESALESPE as a reference. If you dont hear from us within 4 weeks of your application, please consider your application unsuccessful