Menu Close

Pretoria: Client Care Consultant (Digital & Printing) posted by AtripleA recruitment & temps

Advertisement



Job Description

About the Role

Our client in the Digital printing industry is seeking a Client Care Consultant to join their call Centre team in Pretoria. The ideal candidate will be responsible for upholding the brand’s reputation and ensuring a consistent high-quality customer experience.

Key Responsibilities

  • Uphold the brand and perception of the brand in the market by ensuring a consistent high-quality customer experience
  • Ensure all operational protocols are adhered to at all times
  • Identify opportunities to improve the service process and customer experience
  • Handle challenging customers in a highly pressurized environment
  • Ensure Service Level Agreement (SLA), ring time, and abandoned rate within agreed norms
  • Capture all customer interactions, whether from email or telephonic, on the Q-Photo CRM system

Requirements

  • Fully bilingual in English and Afrikaans in both verbal and written communication
  • Computer literate
  • Conflict management skills
  • Quality and customer-focused approach
  • Influencing and persuading abilities
  • Overcoming objections and assertiveness
  • Ability to work as a team player and independently
  • 2-3 years of previous experience in a Call Centre environment in sales or online support
  • Understanding of contact centre environment and technology
  • Preferably have a similar background, such as copy centre or photography in general
  • Matric/Diploma

Salary & Benefits

R 7,000 plus incentives

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

View Job  Musina: Crane Operator posted by Limpopo Career Consortium (Limcaco)

About Online and Digital Media Jobs in Gauteng

In Gauteng, the online and digital media industry continues to experience significant growth, driven by increasing demand for digital solutions and online presence across various sectors. This has led to a thriving job market with numerous opportunities for skilled professionals. As a result, career seekers in this field can expect to find a diverse range of roles available, from creative and technical positions to management and leadership roles.

Salary expectations for online and digital media roles in Gauteng are typically broad, with varying levels of compensation depending on factors such as experience, company size, and industry sector. Generally, salaries range from R600 000 to R1,5 million per annum, although these figures can vary significantly. For example, senior roles or those in large corporations may command higher salaries, while entry-level positions or startups may offer more modest compensation.

Common skills for online and digital media professionals include proficiency in design tools such as Adobe Creative Suite, programming languages like HTML, CSS, and JavaScript, and experience with content management systems and social media platforms. Additionally, strong analytical and problem-solving skills are often required, as well as the ability to work collaboratively in a fast-paced environment.

Many industries commonly employ online and digital media professionals, including financial services sector companies, technology industry players, manufacturing sector firms, and e-commerce businesses. These roles can provide valuable opportunities for career advancement and professional growth.

Career development in online and digital media is often driven by ongoing education and training. Many professionals in this field pursue additional qualifications or certifications to stay up-to-date with the latest technologies and trends. With experience, they may move into leadership or management roles, overseeing teams of designers, developers, and project managers. Others may choose to specialize in specific areas, such as UX design, digital marketing, or social media strategy.

View Job  Cape Town: Marketing & Social Media Coordinator at RedAcademy posted by Red Panda


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Pretoria, Gauteng


Job Seeker Tip

Keep your LinkedIn profile up-to-date and professional - many recruiters use it to find candidates.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Pretoria: Resident Engineer posted by Hire Resolve

Jobs in Gauteng March 10, 2026
Hire Resolve Other Professions

A leading engineering firm is seeking an experienced Resident Engineer with a strong background in dam construction to join their…

View Job  Germiston: Property Inspection Coordinator posted by The Rental Inspector
View Job

Durban: Raw Materials Planner

Jobs in Durban March 10, 2026
Manufacturing

Minimum Requirements: Qualifications: Bachelors Degree in Chemical Engineering, Industrial Engineering, or a related field Experience: Minimum 810 years...

View Job

Johannesburg: Network Engineer

Jobs in Central Johannesburg March 10, 2026
Computing IT Software

Responsibilities: Assist IT departments in resolving issues with their network equipment (routers, firewalls, comprehension boxes, etc.) Provide quality...

View Job

Johannesburg: Financial Manager

Jobs in Central Johannesburg March 10, 2026
Accounting Finance

Our client is a globally significant platinum group metals (PGMs) producer headquartered in South Africa, with operations across multiple mining…

View Job

Paarl: Junior Qs posted by Hire Resolve

Jobs in Cape Winelands March 10, 2026
Hire Resolve Other Engineering

Hire Resolve is looking for a Junior Quantity Surveyor (QS) to join our client's team in Paarl. This is a…

View Job

Ekurhuleni: Office Assistant & Fleet Coordinator posted by The Caretakers

Jobs in Ekurhuleni March 10, 2026
Admin clerical secretarial The Caretakers

Are you highly organized, detail-driven, and ready to take on a role that blends administration with operational oversight? Were looking…

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Gauteng, Jobs in Northern Suburbs, Jobs in Pretoria, Jobs in South Africa

More Jobs in Your Area

Pretoria: Client Care Consultant (Digital & Printing) posted by AtripleA recruitment & temps

Advertisement



Job Description

About the Role

The Client Care Consultant role at AtripleA recruitment & temps is a crucial position that requires a highly skilled and experienced individual to ensure a consistent high-quality customer experience for our clients. The ideal candidate will be responsible for upholding the brand’s perception in the market, identifying opportunities to improve service processes, and handling challenging customers in a pressurized environment.

Key Responsibilities

• To uphold the brand and the perception of the brand in the market by ensuring a consistent high-quality customer experience

• Ensure all operational protocols are adhered to at all times

• Identifying opportunities to improve the service process and customer experience

• Handle challenging customers in a highly pressurized environment

• Ensure SLA, ring time and abandoned rate within agreed norms

• Capturing all customer interactions whether from email or telephonic on the CRM system

Requirements

• Matric/Diploma

• 2-3 years previous experience in a Call Centre environment in sales or online support

• Understanding of contact centre environment and technology

• Preferably have a similar background in media or photography in general.

Salary & Benefits

R8 000 per annum

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Online and Digital Media Jobs in Gauteng

In Gauteng, the online and digital media industry continues to experience significant growth, driven by increasing demand for digital solutions and online presence across various sectors. This has led to a thriving job market with numerous opportunities for skilled professionals. As a result, career seekers in this field can expect to find a diverse range of roles available, from creative and technical positions to management and leadership roles.

View Job  Brakpan: Reception Manager - Brakpan posted by Planet Fitness

Salary expectations for online and digital media roles in Gauteng are typically broad, with varying levels of compensation depending on factors such as experience, company size, and industry sector. Generally, salaries range from R600 000 to R1,5 million per annum, although these figures can vary significantly. For example, senior roles or those in large corporations may command higher salaries, while entry-level positions or startups may offer more modest compensation.

Common skills for online and digital media professionals include proficiency in design tools such as Adobe Creative Suite, programming languages like HTML, CSS, and JavaScript, and experience with content management systems and social media platforms. Additionally, strong analytical and problem-solving skills are often required, as well as the ability to work collaboratively in a fast-paced environment.

Many industries commonly employ online and digital media professionals, including financial services sector companies, technology industry players, manufacturing sector firms, and e-commerce businesses. These roles can provide valuable opportunities for career advancement and professional growth.

Career development in online and digital media is often driven by ongoing education and training. Many professionals in this field pursue additional qualifications or certifications to stay up-to-date with the latest technologies and trends. With experience, they may move into leadership or management roles, overseeing teams of designers, developers, and project managers. Others may choose to specialize in specific areas, such as UX design, digital marketing, or social media strategy.


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

View Job  Bedfordview: Contracts Manager (Construction) posted by AtripleA recruitment & temps

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Pretoria, Gauteng


Job Seeker Tip

Create a professional email address for job hunting - avoid nicknames or casual addresses.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Pretoria: Resident Engineer posted by Hire Resolve

Jobs in Gauteng March 10, 2026
Hire Resolve Other Professions

A leading engineering firm is seeking an experienced Resident Engineer with a strong background in dam construction to join their…

View Job  South Africa: Operational Manager (Media) posted by AtripleA recruitment & temps
View Job

Durban: Raw Materials Planner

Jobs in Durban March 10, 2026
Manufacturing

Minimum Requirements: Qualifications: Bachelors Degree in Chemical Engineering, Industrial Engineering, or a related field Experience: Minimum 810 years...

View Job

Johannesburg: Network Engineer

Jobs in Central Johannesburg March 10, 2026
Computing IT Software

Responsibilities: Assist IT departments in resolving issues with their network equipment (routers, firewalls, comprehension boxes, etc.) Provide quality...

View Job

Johannesburg: Financial Manager

Jobs in Central Johannesburg March 10, 2026
Accounting Finance

Our client is a globally significant platinum group metals (PGMs) producer headquartered in South Africa, with operations across multiple mining…

View Job

Paarl: Junior Qs posted by Hire Resolve

Jobs in Cape Winelands March 10, 2026
Hire Resolve Other Engineering

Hire Resolve is looking for a Junior Quantity Surveyor (QS) to join our client's team in Paarl. This is a…

View Job

Ekurhuleni: Office Assistant & Fleet Coordinator posted by The Caretakers

Jobs in Ekurhuleni March 10, 2026
Admin clerical secretarial The Caretakers

Are you highly organized, detail-driven, and ready to take on a role that blends administration with operational oversight? Were looking…

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Gauteng, Jobs in Northern Suburbs, Jobs in Pretoria, Jobs in South Africa

More Jobs in Your Area