Job Description
About the Role
We are seeking a highly skilled Payment Operations Specialist to join our team in Pretoria. As a key member of our operations team, you will be responsible for providing exceptional support to participants and clearing/settlement operators, while also analyzing system data to improve payment and settlement efficiency.
Key Responsibilities
- Provide support to participants and clearing/settlement operators via multiple communication channels.
- Log, monitor, escalate, and resolve calls within agreed service levels.
- Analyze system data to improve payment and settlement efficiency.
- Monitor systems to ensure timely settlements and escalate issues when needed.
- Conduct system and market testing, including test case execution.
- Support projects, regulatory changes, and process improvements.
- Coordinate onboarding/termination of participants and manage master data updates on the RTGS system.
- Assist with staff and participant training, as well as induction programs.
- Prepare reports, reconcile accounts, and contribute to audits and operational risk management.
Requirements
- Qualification in Business Administration, Financial management or Operations Management
- Available for 12 month fixed term contract
- Previous experience in payments, banking operations, or finance
- Knowledge of:
- National payment and settlement system
- Risk management
- Central banking
- Relevant legislation
Qualifications
No formal qualifications are required for this role.
Salary & Benefits
Salary details are not available at this time.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Tshwane
In Tshwane, South Africa, the demand for administrative, clerical, and secretarial professionals is typically high across various industries. This field offers a stable and rewarding career path for individuals who enjoy working in support roles. Generally, these roles are essential to the smooth operation of businesses, governments, and institutions.
The salary range for admin, clerical, and secretarial positions in Tshwane can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Typically, entry-level positions may start around R20 000 – R30 000 per annum, while more senior roles can command salaries up to R60 000 – R100 000 or more. However, it’s essential to note that actual salaries may be higher or lower than these broad ranges, and individual circumstances can affect compensation.
Common skills required for admin, clerical, and secretarial roles include strong communication and interpersonal skills, attention to detail, organisational abilities, proficiency in Microsoft Office applications (e.g., Word, Excel, PowerPoint), typing speed and accuracy, and basic computer literacy. Other desirable skills may include experience with HR management systems, knowledge of relevant laws and regulations, and the ability to work in a fast-paced environment.
These roles are commonly found in various industries, including financial services sector, technology industry, manufacturing sector, and public sector organisations. The demand for administrative support is particularly high in sectors that require efficient record-keeping, data management, and customer service.
For those interested in pursuing a career in admin, clerical, or secretarial roles, there are opportunities for career development and advancement. Typically, experience and additional training can lead to senior administrative positions, such as team leader or manager. Some individuals may also choose to specialise in areas like HR administration, office management, or project coordination.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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