Pretoria: Reservations Consultant

February 25, 2026 Jobs in Northern Suburbs

Job Description

About the Role

We are seeking a highly skilled and experienced Reservations Consultant to join our premier safari portfolio in Pretoria. As part of our head office team, you will be responsible for managing reservations, operations, and guest services across all properties, ensuring exceptional customer experiences and maximizing occupancies.

Key Responsibilities

Creating and achieving a desired service level to both customers and lodge operations
Maximizing occupancies by filling empty room gaps
Liaising with and preparation for guests to enhance their experience
Accurately managing bookings from initial enquiry to booking confirmation and payment
Receive and give feedback on telephonic, electronic and written enquiries
Professional and presentable at all times
Be courteous at all times, even if the client appears to be in the wrong
Regular communication with clients regarding reservation
Timeous follow-ups on all reservations
Management of deposit payments and outstanding payments according to time schedule
Assist with all properties in portfolio
Taking of calls

Requirements

Matric plus relevant Tourism qualification
Any diploma or degree qualification will be advantageous
2-4 yrs experience in a similar role in hospitality industry
Business administration experience
Able to work under pressure
Good judgement
Self-managed
Energetic and driven
Result orientated
Innovative
In-depth knowledge of business and customer needs in Tourism industry (rates, activities, lodge operational procedures etc.)
Efficient Computer skills
Able to travel when required

Salary & Benefits

Package: Pension fund and dreaded disease cover

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How to Apply

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About Admin / clerical / secretarial Jobs in Tshwane

In Tshwane, South Africa, the demand for administrative, clerical, and secretarial professionals is typically high across various industries. This field offers a stable and rewarding career path for individuals who enjoy working in support roles. Generally, these roles are essential to the smooth operation of businesses, governments, and institutions.

The salary range for admin, clerical, and secretarial positions in Tshwane can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Typically, entry-level positions may start around R20 000 – R30 000 per annum, while more senior roles can command salaries up to R60 000 – R100 000 or more. However, it’s essential to note that actual salaries may be higher or lower than these broad ranges, and individual circumstances can affect compensation.

Common skills required for admin, clerical, and secretarial roles include strong communication and interpersonal skills, attention to detail, organisational abilities, proficiency in Microsoft Office applications (e.g., Word, Excel, PowerPoint), typing speed and accuracy, and basic computer literacy. Other desirable skills may include experience with HR management systems, knowledge of relevant laws and regulations, and the ability to work in a fast-paced environment.

These roles are commonly found in various industries, including financial services sector, technology industry, manufacturing sector, and public sector organisations. The demand for administrative support is particularly high in sectors that require efficient record-keeping, data management, and customer service.

For those interested in pursuing a career in admin, clerical, or secretarial roles, there are opportunities for career development and advancement. Typically, experience and additional training can lead to senior administrative positions, such as team leader or manager. Some individuals may also choose to specialise in areas like HR administration, office management, or project coordination.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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