Pretoria: Specialist CX and UX Designer posted by Sabenza IT & Recruitment

March 19, 2026 Jobs in Gauteng

Sabenza IT & Recruitment

Gauteng

Other IT/Computer

Job Description

About the Role

Sabenza IT & Recruitment is seeking a highly skilled Specialist CX and UX Designer to join our team in Pretoria. As a key member of our design team, you will be responsible for shaping and guiding customer and user experience strategies to solve complex problems by creating seamless user experiences. You will combine design thinking with technical skills to build intuitive user-centered products, drive user satisfaction and engagement, and collaborate with engineering teams to deliver consistent and seamless experiences across all customer and employee interactions.

Key Responsibilities

Shape, design, and guide customer and user experience strategies to solve complex problems by creating a seamless user experience.
Combine design thinking with technical skills to build intuitive user-centered products.
Create impactful user experiences.
Drive user satisfaction and engagement.
Collaborate on design with the engineering teams. And all relevant stakeholders.
Ensure that SARS services are structured according to the needs, expectations, and behaviors of both customers and employees.
Drive user research and innovation initiatives to create impactful, user-focused experiences that contribute to business growth.
Translate consolidated feedback and insights into design solutions that enhance service delivery, improve accessibility, and encourage voluntary compliance.
Influencing cross-functional and cross-product policies, service design efforts, and digital transformation projects to deliver consistent, intuitive, and seamless experiences across all customer and employee interactions.
Lead design and engineering teams.

Requirements

Qualifications & Experience required:
Bachelor’s or Advanced Diploma (NQF 7) in UX Design, HCI, Computer Science, Public Administration, or a related field.
8+ years of experience in UX/UI or CX designs, with at least 34 years ideally at operational specialist level working in the financial services, public sector, digital government, or service design for regulated industries.

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Salary & Benefits

Not mentioned

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Gauteng

The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.

In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.

To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.

Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

View Job Pretoria: Senior SAP ABAP Developer (HR Systems) posted by Sabenza IT & Recruitment

Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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