Job Description
About the Role
The Online Salesperson / Web Sales Consultant plays a key role in driving the stores digital revenue by managing, marketing, and selling products through online platforms. This role requires a techsavvy, detailoriented individual with strong customer service skills and a passion for digital retail.
Key Responsibilities
- Photograph, list, and accurately describe products on online sales platforms (e.g. Cashies Ecommerce, Marketplace, and internal systems)
- Manage all online enquiries, messages, and sales leads in a timely, professional manner
- Process online sales and ensure seamless handover to dispatch/collection teams
- Maintain highquality product listings with accurate pricing, descriptions, and condition ratings
- Monitor stock levels and ensure online inventory matches instore inventory
- Update listings, remove sold items, and ensure online pages remain current
- Assist with handling returns, customer queries, and online service issues
- Drive online sales targets through excellent service and proactive engagement
- Ensure compliance with store policies, safety protocols, and brand guidelines
- Work closely with retail staff to coordinate stock movement and product readiness
Requirements
- Matric / Grade 12
- Experience in retail, online sales, or ecommerce (Cash Converters experience advantageous)
- Strong digital literacy: comfortable with online platforms, photography, smartphones, and PCs
- Excellent communication and customer service skills
- Ability to work in a fastpaced environment
- High attention to detail and accuracy
- Honest, reliable, and able to work independently
- Basic understanding of pricing, product condition assessment, and inventory management
Qualifications
No formal qualifications are required for this role.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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