Key Responsibilities: Welcome and assist patients with professionalism and care Manage inbound/outbound calls, patient bookings, and diary scheduling Capture and update patient information accurately on GoodX Process authorisations and maintain up-to-date records Assist with coordinating patient flow for a high-volume specialist clinic Provide administrative support to the doctors and medical team Maintain a calm and efficient reception area under pressure Requirements: Previous experience as a medical receptionist (ophthalmology experience an advantage) Proficiency in GoodX is essential Strong communication and interpersonal skills Ability to multitask and remain professional in a fast-paced environment Well-presented, detail-oriented, and a team player What We Offer: Supportive and professional work environment Training in ophthalmic practice procedures and patient flow management Opportunity to be part of a specialist team making a real difference in patients lives Consultant: Jane Scorgie – Dante Personnel Johannesburg