Job Description
About the Role
We are seeking a skilled and experienced Legal Call Centre Agent to join our team in Roodepoort. As a collections specialist, you will be responsible for handling debt collection cases and providing excellent customer service over the phone. With a strong background in law firms or banks, we are looking for someone with the right skills and experience to fill this critical role.
Key Responsibilities
- Handle debt collection calls and negotiate payment plans with clients
- Research and verify debtor information to identify potential risks
- Communicate with clients to understand their financial situation and provide solutions
- Update case records and maintain accurate customer files
Requirements
- Matric is a minimum requirement
- Previous experience dealing with debt collection or a legal call centre, working for a bank or law firm
- 1 year of experience in a similar role
Qualifications
- Completed Matric
- Relevant work experience in collections or a related field
Salary & Benefits
[Salary range will be provided upon request]Note: I’ve followed the exact structure and formatting requirements, while also ensuring that all information is preserved from the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Legal Jobs in West Johannesburg
In West Johannesburg, the legal profession is a dynamic and growing field, with a strong demand for skilled professionals. Typically, large corporations, financial institutions, and government entities employ lawyers to manage complex regulatory and compliance issues. Generally, these roles require individuals with a passion for law and a keen eye for detail.
When it comes to salary expectations, it’s common for lawyers in West Johannesburg to earn between R800 000 and R1.5 million per annum, depending on factors such as experience, company size, and industry sector. However, salaries can vary significantly, and actual figures may differ due to individual circumstances. For instance, senior lawyers or those working in high-demand sectors may earn higher salaries, while entry-level professionals might start at a lower point.
Common skills required for legal roles in West Johannesburg include excellent communication and analytical skills, as well as the ability to think critically and strategically. Other essential skills include proficiency in law-related software, such as document management systems, and strong knowledge of regulatory frameworks and industry standards. Typically, lawyers in this field also possess a strong understanding of business principles and practices.
Various industries commonly employ lawyers in West Johannesburg, including financial services, technology, manufacturing, and public sector organisations. In the financial services sector, for example, lawyers may work on mergers and acquisitions, corporate governance, or regulatory compliance. In the technology industry, they might focus on intellectual property, data protection, or cybersecurity.
For those interested in pursuing a career in law, there are various development opportunities available. Typically, junior lawyers begin their careers as trainees or articled clerks, working under the supervision of experienced attorneys. As they gain experience and build their skills, they may move into senior roles or transition into specialist areas like litigation or intellectual property. Common career progression paths include becoming a practicing attorney, taking up in-house counsel positions, or pursuing further education and qualifications to specialise in a particular area of law.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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