Job Description
About the Role
We are seeking a highly organized and customer-focused individual to act as a key support link between our client’s Sales team, operations, and senior management. In this dual-capacity role, you will assist with the full sales administration cycle (quoting, order processing, CRM updates, client follow-up) and provide personal executive assistance to senior leadership (calendar & email management, meeting coordination, documentation, ad-hoc tasks). You will thrive in a busy ICT business-solutions environment and be comfortable switching between sales support tasks and PA duties.
Key Responsibilities
- Support the Sales team with preparing quotes, proposals, and tracking opportunities.
- Input and maintain accurate records in the CRM/sales database (lead tracking, client contact details, pipeline updates).
- Process sales orders and coordinate with procurement/logistics/operations to ensure timely delivery of solutions.
- Monitor follow-ups and ensure clients receive appropriate information and updates.
- Handle invoicing and work with finance to track payments, credit terms, and collections.
- Prepare weekly/monthly sales reports and dashboards for management.
- Respond to client enquiries via phone/email, escalate as needed, and ensure high customer-service standards.
Requirements
- Proven experience (ideally 2-4 years) in a sales support/administration role; PA experience an advantage.
- Strong organisational skills and ability to manage multiple tasks simultaneously, prioritising and adapting to changes.
- Excellent communication skills (verbal and written) and client-service orientation.
- Proficiency with MS Office: Word, Excel, PowerPoint. Experience with CRM software (or willingness to learn) is important.
- Comfortable in a technology/ICT business-solutions environment (willing to learn technical product lines, terminology, and service-oriented processes).
- High level of integrity, professionalism, discretion, and reliability.
- Team-player attitude, but able to work independently when required.
- Good time-management skills and a proactive, get-it-done mindset.
Qualifications
Matric plus relevant tertiary qualification or certificate (Business Administration, Office Management or similar) preferred.
Salary & Benefits
Not specified in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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