Job Description
Job Purpose
To provide effective internal sales and administrative support by preparing quotations on Pastel, processing sales orders, proactively engaging with customers, and supporting external sales representatives to drive sales and maintain excellent customer service.
Key Responsibilities
- Prepare and issue accurate quotations using Pastel
- Re-connect with existing clients and conduct needs analysis via telephone
- Follow up on outstanding quotations to convert opportunities into sales
- Answer incoming sales calls and respond to customer enquiries
- Take customer orders via telephone or email and complete all required documentation
- Check stock availability and confirm delivery dates
- Capture sales orders on Pastel in line with planning and lead-times
- Send order acknowledgements to customers
- Ensure production and printing orders are correctly loaded
- Support external sales representatives with pricing, orders, and customer follow-ups
- Maintain accurate sales, quote, and customer records
Key Skills & Attributes
- Experience in internal sales or sales administration
- Strong working knowledge of Pastel
- Confident telephone and communication skills
- High attention to detail and strong organisational skills
- Customer-focused, proactive, and reliable
Performance Measures
- Quotation accuracy and turnaround time
- Order processing accuracy
- Customer follow-up and conversion of quotes to orders
- Quality of internal and external sales support
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Engineering Management Jobs in North West
In the North West region of South Africa, the demand for Engineering Management professionals is generally strong across various industries. Typically, engineering management positions involve overseeing the technical and operational aspects of complex projects, often requiring a deep understanding of engineering principles, business acumen, and leadership skills.
Salaries for engineering management roles in this region are generally broad-ranging, with typically ranging from R600 000 to R1,200 000 per annum. However, it is essential to note that salaries can vary significantly depending on factors such as experience, company size, industry sector, and specific job requirements. For instance, senior or executive-level positions may command higher salaries than junior roles.
Common skills required for engineering management positions in North West typically include strong technical knowledge of a specific discipline (e.g., mechanical, electrical, civil), excellent problem-solving and analytical skills, effective communication and leadership abilities, project management expertise, and business acumen. Other essential skills often include strategic thinking, adaptability, and the ability to navigate complex organizational structures.
The engineering management profession is commonly found in various industries, including manufacturing sector, technology industry, financial services sector, and infrastructure development projects. These sectors often require professionals with technical expertise, business acumen, and leadership abilities to manage complex projects and teams.
In terms of career progression, engineering management roles often provide opportunities for professional growth and development. Typically, experienced engineers may transition into senior management positions, taking on more strategic and leadership responsibilities. Other common career paths include transitioning into executive or director-level roles within a company, or pursuing specialized roles in areas such as research and development or innovation management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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